Mayra

Thank you for the additional information. We forwarded it to our team for more investigation.

Have a great day!

Greetings Exile,

Thank you for letting us know. We will ask our team to take a look and trigger the restart.

We appreciate your support.

Greetings @Rollotomozi,

Thank you for reaching out as well. Please feel free to record the video on the platform you prefer and share the link with us. If turns out to be longer, we would also appreciate the timestamp when the issue starts.

Thank you in advance.

Greetings Exiles,

Please follow the stated in the Official servers guidelines to submit a ticket, since this might be related to a player’s building select “Report a player”:

Greetings Exile,

Thank you for your report. Can you share with us your game’s graphic settings? Did you have any of it different from what your girlfriend had?

Was this the only time you noticed this issue or is it recurring on the mentioned server?

We await your reply.

Greetings Exile,

We investigated your base and couldn’t reproduce the issue. The loot bag was in the ground for about a minute before vanishing. Did you use the construction hammer or just the destroy option to remove the building piece?

We await your reply.

Greetings Exiles,

We are aware of this and it’s already present in a future update, as stated in the Patch notes:

Greetings Exile,

Thank you for your report. Have you experienced this issue on single-player as well?

Please try to verify your game files on Steam by following:

Steam Library > right click on Conan Exiles > Local files > Verify integrity of game files

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us if this also occurs on single-player?

Would you be able to share a short video showing the issue in action?

We await your reply.

Greetings Exile,

Thank you for your report. Can you share with us your base location on the said server? As well as your clan name.

Feel free to reply via a direct message is you prefer.

Greetings,

Thank you for your information and video @L-C0ST4-AP, we will make sure to share it with our team.

When you finish playing do you usually exit the game through the main menu or do you leave it on standby?

We appreciate your assistance in this investigation.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings Exile,

Thank you for your report. Can you please share the exact location/coordinates of where the issue happened and the approximate date and hour of it?

We await your reply.

Greetings Exiles,

We continued to monitor the server and it had normal traffic of players throughout last week. From now on, please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type:

Greetings Exile,

Thank you for your message. We will reach out to you in private to request the ticket number.
Any issues with purchases must be tagged in the form as “in-game purchase”. Any other reason might lead to a longer waiting time.

Please check your forum notifications for our direct message.

Greetings Exile,

Thank you for getting back to us. Our team is investigating all the information shared.

We appreciate your patience while we review this matter.

Greetings,

Thank you for trying to reinstall the game entirely. Do you remember if you left your character inside a big structure or close to another player’s base?

We await your reply.

Greetings,

Thank you for the additional information. We will ask our team to investigate it.

Have a great week!