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Thanks for the report, I see they have been working with Support, I will escalate to the head of that team.
Thanks for the report, I see they have been working with Support, I will escalate to the head of that team.
Thanks for the reports, we are aware of the issue and working with the team.
Sorry let me be clearer, the reason you can see bug fixes on different parts of the game, rather than by severity is because different teams with different areas of focus. So you might see a fix in housing rather than a critical quest fix. That is the issue I was trying to explain.
Yes, the team is aware of the AH issue and working on it this morning.
The team is working to get Hellheim stood back up, I am looking for more specific updates from the team on timing.
This is likely an outcome of different teams devoted to different parts of the game completing their work independently.
We are currently working on getting Hellheim back online after the patch. We will provide more updates as soon as possible.
Hey, I personally am just getting online and getting caught up because it was 7:45am PT here. So I personally need to get caught up.We have other folks who have been up working on these things.
Because they violate the code of conduct.
Thank you everyone for these reports, the team is aware of this issue and we’ll provide updates on getting this addressed.
Hey! Morning, I am digging in to understand what is going on with Hellheim.
Server Transfers Update!
10/28/2021
US West will be enabled at 2AM PT (9AM UTC) when downtime from 1.0.4 is complete. After we monitor Server Transfers in US West to ensure no new issues are encountered, we will re-enable it for the remaining regions at 2PM PT (9PM UTC). No server restarts are required.
This means if we have a set of fixes and we need a number of hours to finalize more, we’ll hold that number of hours to address more issues in a single patch with downtime.
If we hold a patch it is because we are trying to test and deploy as many fixes as possible in a weekly patch rather than not having any fixes.
This is fair feedback, I think there is a good amount of frustration on both sides and on occasion just misunderstandings of tone and intention.
Our goal is weekly patches and when we have confirmed deployment details we will definitely post them. I understand the confusion and frustration, moving forward we’ll provide an update every Tuesday on the state of our weekly patch in the News Section.
We will absolutely start doing this more often, responses get lost in threads. Good call out.
There was an answer to this 17 hours ago, Where are todays patch notes? - #88 by Luxendra
You can use the Dev tracker to see responses from the team on a host of subjects.
When there will be a patch we will definitely communicate that.
You should not expect patches if they haven’t been announced.
We post quite a lot here…
The team is working on a patch for this week, including more bug fixes, we will post down times and patch notes when the deployment timing is locked.