NW_Mugsy

NW_Mugsy



23 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Hey folks, the request for dedicated PvP servers are not unusual, however when providing requests or feedback please only represent yourself. It is completely acceptable to say what you want and why but to speak on behalf of some unqualified number of other people is a fast way to get your feedback, which is important, disregarded.

PvP Servers require some development resources to start and over time, the folks playing there, will want a divergent development roadmap. For the time being, the team is focusing all of our resources on a single version of the game with universal designs, systems, UI, etc. If this changes we will definitely make an announcement.


22 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Please use the moderation appeal process, and not the forums, to dispute moderation actions.


20 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Please be sure to check our website for the latest updates on server transfers and incoming bug fixes - New World Update 1.0.3: Server Transfer Details - News | New World

Comment
    NW_Mugsy on Forums - Thread - Direct

We posted the information on the forums, website, and social media as soon as everything was finalized and approved.

Comment
    NW_Mugsy on Forums - Thread - Direct

I hope I can clarify.
You can move a character to a different world in the same world set it is already on. You cannot move a character onto a world set where you already have an existing character.


19 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Updated the FAQ in the original post, thanks for the feedback.


18 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Our top priority with any bugs or exploits that come up is to solve the problem as quickly as possible. If there are folks abusing a bug/exploit we will make sure they are handled by moderation.

Comment
    NW_Mugsy on Forums - Thread - Direct

Hi CInetrix, The team is aware of the issue and the impact it is having and could have. Thanks for your suggestion to disable war. The team is reviewing the issue and possible solutions. I understand this is stressful but please do your best to be patient while the team addresses this issue.

Comment
    NW_Mugsy on Forums - Thread - Direct

Hey folks, I want to apologize for the lack of communication in the bugs section in general. I am working to solve this and establish more regular communication on the receipt bug reports and providing updates on our progress to resolve them.
This specific issue is something the team is aware of and working to resolve.

Comment
    NW_Mugsy on Forums - Thread - Direct

Hello, I wanted to confirm the team is aware of this issue and working to solve it. Thank you everyone for your patience with this bug. We will get it resolved asap. We will provide confirmation on when a fix will be patched.

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    NW_Mugsy on Forums - Thread - Direct

Hello! Thank you for reporting this issue, I want to confirm the team is aware and investigating.


16 Oct

Comment
    NW_Mugsy on Forums - Thread - Direct

Please do, I will make sure it is addressed. That behavior is 100% not acceptable.

Comment
    NW_Mugsy on Forums - Thread - Direct

That is totally fine, can you please send me the offensive username again?
I appreciate you removed the image but I would like to ensure that is addressed. Thank you.

Comment
    NW_Mugsy on Forums - Thread - Direct

I don’t want to give you grown adults a time out, so let’s just call it a night and wander off to things that make us happy?

Comment
    NW_Mugsy on Forums - Thread - Direct

Ok, I encourage everyone to cool off. You’ve all made your point, nothing good comes after this.

Comment
    NW_Mugsy on Forums - Thread - Direct

If you see people violating the Code of Conduct please report them.
The best way to review any moderation sanctions on your account is to submit an appeal ticket or a general Support ticket asking for a moderation team member to help you review your account.

Comment
    NW_Mugsy on Forums - Thread - Direct

I appreciate you are frustrated but you are making leaps in logic and speaking in absolutes.

Comment
    NW_Mugsy on Forums - Thread - Direct

Hey, You can appeal your bans here.

https://www.amazongames.com/en-us/support/new-world/articles/appeal-a-ban

Community managers don’t participate in moderation decisions or have visibility on them. We can work with the Mod team on issues but it isn’t a part of our function day to day.

Comment
    NW_Mugsy on Forums - Thread - Direct

Please continue to post any questions you have and we’ll be sure to answer in our FAQ prior to transfers launching this week.