Roxx

Will keep an eye on this, but I’m not currently seeing any other reports so I’m moving to support in case of it being a one-off issue

We’re investigating and tracking this already, but Demotron’s workaround may help in the meantime!!!

Thanks! This is from last night’s build, and is already being tracked by the team

Appreciate the reports – the quests and the moss-covered log are both being investigated

Appreciate the reports on this and have let the team know

Welp, appreciate the report, obviously not working as intended and we’ll make sure the team knows.

Whoops, my mistake with the outdated info – but the team already has the bug being tracked

That’s why I’ve said “substantially large” instead of an amount

That is what I have been told for RMT transactions happening with substantially large values

Some cases of commerce lock may be tied to RMT, yes

Unfortunately I do not have an ETA to share, as I would like to reiterate that these are being looked at one by one by members of the team (which is not the normal support process)

I have mentioned this previously in another thread, but this is incorrect information. The team is working to improve Customer Support communications at scale, as we are fully aware this can cause frustration and confusion.

We appreciate all the reports from players that have received bans they are uncertain about, especially those involving “Commerce Locks” or other in-game purchasing features. We want to reassure folks that we have team members actively investigating each and every case that has come up in regards to this situation. Please be aware it may take some time to reach your report; they are being scrutinized one by one, even if your ban appeal was previously rejected, which means this is a time-consuming manual process.

However, we also want to call out that a number of investigated reports have been directly linked to massive gold purchases from known (and banned) accounts tied to third party gold selling sites. Because of this, we would like to remind players that real-money trading (or RMT) with other users or through third parties is never allowed in any Amazon Game, and is a direct violation of the ...

We appreciate all the reports from players that have received bans they are uncertain about, especially those involving “Commerce Locks” or other in-game purchasing features. We want to reassure folks that we have team members actively investigating each and every case that has come up in regards to this situation. Please be aware it may take some time to reach your report; they are being scrutinized one by one, even if your ban appeal was previously rejected, which means this is a time-consuming manual process.

However, we also want to call out that a number of investigated reports have been directly linked to massive gold purchases from known (and banned) accounts tied to third party gold selling sites. Because of this, we would like to remind players that real-money trading (or RMT) with other users or through third parties is never allowed in any Amazon Game, and is a direct violation of the ...

We appreciate all the reports from players that have received bans they are uncertain about, especially those involving “Commerce Locks” or other in-game purchasing features. We want to reassure folks that we have team members actively investigating each and every case that has come up in regards to this situation. Please be aware it may take some time to reach your report; they are being scrutinized one by one, even if your ban appeal was previously rejected, which means this is a time-consuming manual process.

However, we also want to call out that a number of investigated reports have been directly linked to massive gold purchases from known (and banned) accounts tied to third party gold selling sites. Because of this, we would like to remind players that real-money trading (or RMT) with other users or through third parties is never allowed in any Amazon Game, and is a direct violation of the ...

Yes, thanks for the reports! It is indeed a visual bug only, so the slots will still work in the meantime

They do automatically reset, so based on your post it sounds like you should be good tomorrow

Are you just getting a purchase failed error? If so, this is likely a purchase limit – we are working on improving in game notifications to make it more clear why exactly this is happening for the future.

It will take 60 days for the name to be released once the character is out of the pending state.

Thank you for sharing this – will pass to the team.