Ubi-Baron

@DaddyHodor

Thank you for reporting this to us, we're sorry to hear that's been the case.

Do the Auto-Saves also show as corrupted or just the Manual Saves? How much space do you have on your Hard Drive?

@ArcanusNocturn

Thank you for reporting this to us, we're sorry to hear you've been encountering this.

The first thing we'd advise is verifying the game files, to check for missing or corrupt files and replace them. You can do this by clicking on the menu under the game icon in Uplay.

Could you also provide us with a screenshot of the issue?

Hey guys,

Thank you for reporting this to us.

Could you confirm the GPU and driver version that you are all using?

Hi grote_swets,

Thank you for contacting us.

Just to confirm, with your second post, you mean that it will continue playing the last sound when the freeze happens?

Could you also clarify further on this pooint?
"I only know that the Ubisoft starter is changed from the Spath screen?"

Hi ahobowithastick,

Thank you for reporting this issue to us.

Do you have any performance managing software? You mention monitoring, but anything such as Razer Game Booster or something that might be controlling where your resources are being assigned?

Are you overclocking any of your components?

Hi dontShootBoss,

Thank you for contacting us.

Just to confirm, had you completed the raid on discovery mode this week before attempting it on Normal?

It does indeed seem like that article has been removed for the moment, it may be that there was some wording issues or errors.

As mentioned at the moment, there are no announced plans for a change to introduce cross play between consoles for The Division 2.

Please try restoring the licenses via the steps here, to see if the quest returns.

Thank you

Please try restoring the licenses via the steps here, to see if the quest returns.

Thank you

Please try restoring the licenses via the steps here, to see if the quest returns.

Thank you

Hi guys,

I've passed your feedback around this on to the team.

I moved the original post to the General forums here, and we'd ask you to reply to that post, so we have all the information in one place.

I'll close this thread, but please be aware we are no...

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Hi guys,

I've passed your feedback around this on to the team.

I moved the original post to the General forums here, and we'd ask you to reply to that post, so we have all the information in one place.

I'll close this thread, but please be aware we are no...

Read more

@parnham92 Thank you for the added report, we're sorry to hear that.

As above, please get in touch with a Support Agent through one of the channels below so we can take a look into that for you:

• Ubisoft Support Twitter
• Ubisoft Support Face...

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@Vrexo

Thanks for contacting us!

Unfortunately we don't have any details we can share around this at the moment, but we've asked for some clarification from the team!

@kibosj Thanks for getting back to us.

One is likely the version presented on the client, as it is a site loaded into the Ubisoft Connect client.

Regardless the Support Team will be able to look into this from the account side and clear the issue up.

@kibosj Thank you for the added report, the team will be able to take a look into that.

In terms of the different details, just to confirm have you checked that it's the same account and you may not have been logging into a different account on one of the two platforms?

Hi Silvow,

Thank you for reporting this to us, we're sorry to hear that occurred.

As you mention an error, it's likely that the transaction failed to complete, which is why you didn't receive the game.

To help us take a look into that for you, please speak with a Support Agent through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook: (https://en-gb.facebook.com/UbisoftSupport/)
• ...

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Hi a24432,

We are not able to assist with issues such as this over the forums, you would need to wait for a response from the Support Team.

It can take some time to look into ban appeals, but they will be in touch as soon as an update is available.

Hi zaett95,

Thank you for reporting this to us.

Do you mean the entire drive or just the installation of The Division 2?

If it's the entire drive that sounds like an issue with the drive rather than the game, as it's unlikely game files could cause that.

If you move it off the SSD does the issue remain? Do you have other items installed on the drive?