Ubi-Baron

Hi GuilhermoHate,

This was an issue that we were aware of, but this should now be resolved.

Are you still not getting the keys?

Thank you for reporting this to us, we're sorry to hear that's been the case.

To help us look into this, please could you provide us with a video of that occurring? This lets us pass this on to the team to be looked into.

Thank you for reporting this to us, thecaveman991.

Would you be able to get some footage of this occurring on the latest patch? This will help us to look into this.

Hello xmauriciox,

Unfortunately we're only able to assist in English through the forums here.

If you can provide a translation of this message we can take a look into that for you, or alternatively you may receive assistance from another player or speak with our language specific support through the site here

Thank you

Hey guys,

At the moment we don't have details around how this is going to be resolved, as the issue is still being looked.

We apologize for the inconvenience this is causing at the moment.

Hey guys,

We are aware of these issues with the the Apparel keys not being given, and this is currently being looked into by the Division team.

We apologize for the inconvenience this is causing in the meantime.

Thank you for reporting this to us, Simba501

Would you be able to provide us with some screenshots or video of that occurring? This will help us to pass that on to be looked into.

Hi lior.assor,

Thank you for reporting this to us.

We are aware of this issue occurring, and it's being looked into at the moment.

I've added your report to this investigation

Hi stephenalyt1967,

Thank you for reporting this to us.

Would you be able to provide us a screenshot of the blank trader inventory?

Excellent, thank you for getting back to us.

Does it ever cause you to be unable to revive?

Thank you for reporting that to us, Sniper.Charlie, we're sorry to hear you've been encountering that.

Are you still seeing this today? We would certainly advise ensuring you've been through the full connection troubleshooting steps you were looking at, just to confirm it should be the ones here.

Hi IrishNin9

I'll reply to the other main thread on this here

Glad to hear that, therealNnemic

Thank you for reporting that to us, tchr08, I'll reply to your other thread on this here

To avoid any confusion!

Thank you for reporting this to us, Ogre_54RU.

This issue has been reported to the Division team and it's currently being looked into at the moment.

Hey guys,

Just to confirm, we are aware of these issues with the keys not being granted and it's currently being looked into.

Apologies for any inconvenience this is causing in the meantime.

Hi Buckshot6626,

Thank you for reporting this to us, we're sorry to hear that's been the case.

Do you get an error message when the game crashes or does it just close to the dashboard?

Please make sure that you have been through the troubleshooting steps in the guide here.

Thank you for providing that, Simba501, we'll make sure that is passed on to the team to be investigated

Hi LucianoGarani,

Unfortunately we're only able to assist in English through the forums here.

If you can provide a translation of this message we can take a look into that for you, or alternatively you may receive assistance from another player or speak with our language specific support through the site here

Thank you

Apologies for our delayed response, FunHorror.

Would you be able to provide us with some video of this occurring or images of this? This will help us to pass it on to the team to be looked into.

We appreciate you reporting this to us, and letting us know this is still occurring for you.

We are aware of this issue, and it's currently being looked into.