Ubi-Boost

@KynoYT Thank you for letting me know you already created a Support ticket! We're currently experiencing a high contact volume, but the team will send a response back to you as soon as possible.

I appreciate your patience and understanding!

@Sinvicted Hello! Welcome to Discussions! I'm sorry to hear you're missing your charm from last season. Our teams are currently investigating this issue. Please be sure to keep an eye on the ...

@Qzdexi-Dev We don't have an ETA we can provide, but I can confirm this is an issue our teams are looking into. For now, I recommend to check the game's Discussions page for when updat...

@M80-_-LordAXIOM Hi there! Welcome to Discussions! I'm happy to let you know this certainly is possible since cross-progression just recently got supported for Rainbow Six Siege. All you'll have to do is link your Xbox and PlayStation accounts to a singular Ubisoft account. You'll be able to link your accounts on the Account Management website after clicking on "Account information".

Thank you!

Hi @Captn_Neyger! Welcome to Discussions! I'm sorry to see you're getting this BattlEye error. If you haven't yet, please try verifying your game files as well as the rest of these ...

Hey @Stitches-gtr! I'm sorry to hear you're permanently banned in the game. While we can't specify the exact reason for a ban, we can look into a ban appeal for you.

Please ...

@cangus Hello! I'm sorry to hear you're getting this error code. Can you please try the troubleshooting steps from this FAQ to see if they help resolve the issue?

If you keep seeing this error code, please create a Support ticket ...

@reptf Hey there! I'm sorry to hear you're experiencing ping higher than usual. As a start, please try these connectivity troubleshooting steps to see if they help rule out any potential conflicts. However, if the issue persists, can you please let me know the following info:

Hey @GoldieTX! Welcome to Ubisoft Discussions! Just to be sure, are you experiencing issues opening the Ubisoft Connect overlay as well? If so, please try all the steps that @Ubi-oof suggested in their post.

Thanks!

@scubareed032 Hi there! Welcome to Discussions! The team is looking into this issue with cross-progression. I recommend keeping an eye on the game's Discussions page for any updates th...

@lukamarincic009 Hey there! Welcome to Discussions! Just to let you know, I've redacted your Support Case number for security reasons.

Regarding the issue you're experiencing, our teams will assist you with this in the Support ticket you created. There, we'll be able to gather more info and take a better look into this.

Thank you!

@GrandMEM Hi there! Welcome to Ubisoft Discussions! Our teams are experiencing a high volume of contacts, resulting in slower response times. Rest assured, we'll send a response back to you on your Support ticket as soon as possible. Thank you for your patience!

Hi @FlyingChairs69! I'm sorry to hear you're having issues adding your phone number to your Ubisoft account. Based on the message you're getting, it does sound like your phone number is linked to another Ubisoft account. However, this is something we'd certainly be happy to take a look into.

Please create a Support ti...

Hi @asthk! Welcome to Ubisoft Discussions! I'm sorry to hear you're having this visual issue in the game. As a start, can you please try any troubleshooting steps that you haven't already tried in this FAQ? If the issue persists, please let me know about the following:

• Does the game stay in this pixelated quality if you're in the main menu, or does it continue after loading into a match?
• If you're able to test this, what happens if you ...

@Foley_Ramirez @MrPosh05 Hello! Welcome to Discussions, and thank you for the info! I've sent your reports over to the team to help with the investigation. I recommend keep...

Hello! A hotfix was deployed to resolve this issue earlier today. If anyone here is still missing Battle Pass tokens, please let us know!

@XxXniniaXxX Hi there! Welcome to Discussions! Are you still missing all your Battle Pass tokens from the previous levels? A fix was deployed for this earlier today, but we'd be happy to take a closer look if the issue persists.

@meseguer089 You'll just have to link your PlayStation account to your PC account for cross-progression to work. However, if you have them linked to different accounts, please ...

@KynoYT Hello! I'm sorry to see you're missing your operators after purchasing the Year 7 Deluxe Edition. This is something we'd definitely like to take a closer look into.

Can you please ...

Hi @SH1nOBi_SIX! Welcome to Ubisoft Discussions! The team deployed a fix earlier today to resolve this issue with missing Battle Pass tokens. Are you still missing your Battle Pass tokens?

Thanks!