Ubi-Froggard

@bielik01 Thanks for confirming that. I have just reported this for both you and @FreehandMart1 happening on your consoles from using the rest mode / quick resume so it can ...

@bielik01 Are you also using rest mode on your PS4 when you notice this happen?

Hey @FreehandMart1

We have an ongoing investigation into the issue of the shop being empty until the game is restarted, but I'll update it to say that maybe the reports we have been seeing are due to the suspend / quick resume feature on console so that can be looked into.

I have seen other issues in games caused from this quick resume feature of the consoles too, because games disconnect from the internet whilst suspended, and obviously some in-game features need an active connection. Hopefully it's something the devs are able to find a way around, instead...

@demytuono Thanks for confirming that. I will forward this as a suggestion on to the game team, yeah. I hope this is something that can be easily added in future.

@demytuono We have our own site here that tracks most stats but I notice it doesn't have Elimination or Skirmish on when I check my account, but I haven't played those game modes myself so I'm not sure if that is just due to that.

Hey @DemyTuono

I'm sorry to hear the trophies never unlocked for you yet. We're unable to unlock these for you as we don't have access to do that I'm afraid, and there isn't any known issues reported that is preventing it from happening, so I can only suggest to keep playing. We can report this happening for you so we can monitor the situation and see if it does turn out to be a new issue that is stopping them unlocking, but the website you mentioned isn't an officially supported site, just so you know, so we can't rely on stats from there to show an issue occurring whe...

@clinchy01 You're not the only one, no. We have found some other reports of this too and it's being investigated at the moment. I apologise for the inconvenience caused from it.

Hey @lolol934

I can see this was an issue before on Heroic at a different location that has been resolved already. Would you be able to record a video showing the issue too please and I'll forward these images on and the video to report it happening here.

@j-weezy97 No worries, thanks again and enjoy the rest of your day

@denshak Thanks for the video, images and information. These issues have been raised to the dev team for them to look into. I apologise for any inconvenience caused.

Hey @general8

Was this only during 1 specific mission and then it went back to normal? If so, which mission?

Also, which platform are you on please?

@abugazi My apologies, but we can't download videos. If you can upload it to somewhere like YouTube, you can just share the link to that.

Hey @craigman1976

I'm sorry to hear that you are having a blue screen issue. Are the people you are playing with friends of yours that can confirm the same thing happens no matter who uses the armor kit?

I don't suppose you could capture a video of the issue from your phone (if you are the one who blue screens from your team mate using it), and / or another one showing your class and everything on it and you causing others to crash from it, and upload them to YouTube could you? We can then forward this to the game team to test and investigate it.

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@erakey-twitchtv Glad you managed to find what was causing it and thanks for sharing everything you tried that lead up to this. Hopefully it comes in useful for anyone else but if anyone else reading this does still have an issue, please feel free to also post on the thread what you have tried.

@the_kettle Thanks for sharing that Glad to hear it worked for you ...

Hey @TonyZoe27

I'm sorry to hear you are having an issue with this. 

Please can you go through the steps in this article here first of all, to rule out any of the most common causes.

https://support.ubi.com/en-GB/faqs/000025947/Basic-PC-Troub...

@scarredcdog2010 are you still having an issue with it or was it also resolved for you already too?

@DirtyReaps Glad to hear you're back on and I apologise for the delayed reply.

Hey @MassivePepis

Thanks for reporting this here. I have forwarded all of the videos (from both comments) on to our game to report the exploit and get it looked into, however, I have also removed your 2nd comment, as public naming and shaming on the forums isn't welcome, and could lead to further issues on the forums. If you would like to report players to us in future, please do so privately through one of the methods below:

Tickets & Live Chat:
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Hey @j-weezy97

Are you able to take any screenshots showing the issue and how it's intended to look please? We can then forward them on to the game team to report it.