Ubi-Froggard

Ubi-Froggard



06 Sep

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@quadmxer88 I'm sorry to hear that's happening for you and thanks for letting us know what you've tried already. You could also try reverting back to some previous graphics drivers to see if those help, just to test if it's an issue with the latest ones.

If you still have issues, we would need to look into your system files (DX Diag and MSINFO) to get a better look at what could be the cause.

To send us the files, please reach out via support ticket / live chat or social media private message on the links below:

Tickets & Live Chat:
...

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @guest-9kohr6zt

If you can let us know the answer to @azullFR's questions above we can help look further into this for you too if it's still missing for you.

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05 Sep

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@wildhunt Thanks for the info. Don't worry about keep sharing screenshots of it for now. We'll pass on what you have so far and let you know if we need anything else.

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    Ubi-Froggard on Support Forums - Thread - Direct

@thenorfolkian Yeah, hopefully it will be possible to add a check for a reconnection and/or reconnect automatically. We'll let you know if we get any updates on this.

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    Ubi-Froggard on Support Forums - Thread - Direct

@b00msie Thanks. I have shared this information on to the dev team to see if they can replicate it.

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    Ubi-Froggard on Support Forums - Thread - Direct

@sbnorthstar We can't recommend any particular software I'm afraid. If you're able to get a good enough quality video just from pointing a camera from a phone for example, that's also an option.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@yogisots23 We're happy to help. If we're asked for anything further we'll be sure to let you know on here.

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    Ubi-Froggard on Support Forums - Thread - Direct

@bmc_sub-zeroooo If you are also having an issue with this, please contact us through one of the methods mentioned above too so we can look into your account.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @icekingof74

You can try changing the difficulty of stealth elements:

• Open the Options menu in game.
• Switch to the Gameplay tab.
• Locate the Stealth section.
• Select Stealth Difficulty.
• Choose Apprentice (Easy)Assassin (Default) or Master Assassin (Hard) to change the difficulty.

Hopefully that will help you out playing in a stealthier combat style.

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    Ubi-Froggard on Support Forums - Thread - Direct

@bielik01 as Ubi-Milky mentioned, as it's just related to Valhalla rewards in this case, we'll keep in in the Valhalla forum. If you want to try redeeming the reward using your points just to make it show as owned, we can add the points back for you if it does go through seen as you already own it.

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    Ubi-Froggard on Support Forums - Thread - Direct

@thenorfolkian Yeah I can understand it's tedious sometimes. I like to use rest mode on the PS5 too. I only use it for single player offline games though as I've noticed an issue when using it on an online game I play (can't name names) where even if I enter rest mode at the main menu, it will cause an error to show after I play a match upon quick resuming that asks me to restart the game.

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    Ubi-Froggard on Support Forums - Thread - Direct

@bielik01 Yeah I've found the issue that is still known with the auto-allocation. Thanks for sharing that video above too.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @TheNorfolkian

We don't have any known issues of it being a bug and as long as you were able to complete it, I would say it's not bugged.

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    Ubi-Froggard on Support Forums - Thread - Direct

No worries @budderbacondave thanks for sharing your workaround to the issue. Hope it helps others too.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @oz_on_milroy

This is a known issue we are currently looking into. Would you be able to record a short video showing the issue and your location on the map and upload it to YouTube (or similar) and share the link with us?

Can you also upload your save game to the cloud in-game and let us know when this has been done so we can forward your save on to the dev team please?

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    Ubi-Froggard on Support Forums - Thread - Direct

@virtualawesome Thanks for sharing this image. I'll forward it on the game team as a suggestion to see if it can be adjusted in future.

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @thamerus2013

I'm sorry to hear that. Have you tried reverting to the previous graphics drivers to see if that resolves it for you?

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    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Frodo132111

I'm sorry to hear that. Please could you record a video clip of this and upload it online to somewhere we can view it like YouTube, then send us a link to view this? 

We can then forward it on to the relevant teams to look into this. 

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@kmarkopl Thanks for reporting this. We have seen some reports of this before but usually only 1 or 2 extra points. Did you check @bielik01 suggestion to see if you could spend s...

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