Ubi-Ginge

Thank you for reaching out to us.
Please be aware that the Artificer Hive needs to have a clear line of sight to be working.
This can be blocked by some cover, wall corners and the like.

Hi KRCygnus!
How long have you been experiencing this? Can you share video footage of this happening

Hey SevenXray
This is currently being investigated

Hi ER_73!
Does this happen each time?

Hey WL Siiiii
Would you be able to share video footage of this with us

Hey GMnestor
Can you go through the steps listed here and let us know if this is still happening

Hi kycards
The game team are looking into an issue where the mission status stays as'Neutralize the hostiles' after killing everyone on floor 100, and preventing progressing any further

Hi Zlafius!
It can take up to 48 hours for purchases to go onto accounts, especially during busier times.

If you've not received them after this time, can you contact us via either Facebook PM or Twitter DM and we can get this looked deeper in to
Please make sure that if you do need to contact you let us know the email address and username ... Read more

Hi ravenbeauty229!

Does this happen often?
Can you go through these steps and let us know if you are still experiencing this

Hey MagicFlynPotato!
I can see a copy of the trial on your account, as well as a free weekend, but I'm not seeing a full copy of the game. Do you possibly have more than one account?

Sorry for our delay in getting back to you about this.
This is has been passed on to the game team to look deeper in to

Hi chalkplum
Can you share video footage/screenshots of this with us

Hey agents!
This is being looked into

Does this happen with each game, or just sometimes?
Would you be able to share video of this happening?

Can you go through the steps found here and let us know if you experience this again

If you're experiencing this, would you be able to share video footage?

Hi vm4M9Tz4pB!
Can you share video footage or screenshots of this?

Hey x0NEMANARMYx!

Can you go through the steps found here and let us know if you still experience this drop in frames

Thank you for reporting this issue to us njan-troll.

We have forwarded this for investigation.

Hi QnHarlyPnkRngr,
Delta errors are connected to a connectivity issue.
Can you go through the steps listed here especially the part about port forwqarding, and let us know if you still have the same problems after this