Ubi-Gizmo

Ubi-Gizmo



07 Jun

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @Y-A-FireBoon, I understand and I want to apologise for any disappointment that may have been caused here. Our teams are currently working hard to try and improve the current game experience.

@Imagine_Brata - Thank you for testing this and sharing your findings here for woahtrent, I appreciate it!

I have also just checked...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there, thank you all for the further comments here. If possible, could someone please provide a short video showing this turret problem in action? 

You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site. 

@hpoonis2010 - While I understand these steps can become repetitive and may sometimes sound robotic. It's important to note that these typ...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @biggied0g, thanks for taking the time to get in touch. I'm sorry to hear that you've been experiencing issues using the scope on the GR9 LMG. We've received reports that the scope isn't visible but functions as usual. If possible, could you please provide a short video showing that the scope won't work with the focus talent? 

You could directly upload the clip to an online video-sharing platform like Twitter or YouTube. Alternatively, you can always try uploading it here on the discussions or try sending it to us another way, such as through a file-sharing site. 

A video demonstrating this occurring will greatly assist our teams with their investigation. If you have any further questions or you experience any o...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @Argon0065, as kindly mentioned by @AlexKruft and @GaryM00re, there was a maintenance earlier today and this would explain why you were not able to log in and play. I want to apologise for any disappointment this may have caused.

However it seems this has now been resolved. Happy gaming...

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06 Jun

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @huggingrabbit, thank you for taking the time to provide this in-depth report along with that video demonstrating an issue with the upgrade bonus. I have gone ahead and forwarded the information you have kindly shared over to our development team so that they can investigate it further. Once we have more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to reach back out. 

...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @chillikaan, thanks for taking the time to get in touch. I'm sorry to hear that you've been experiencing DELTA error codes while playing The Division 2. Our teams are aware of these errors and they're currently investigating the situation.

To help optimize your connection to the game, could you please ensure you have gone through the connectivity troubleshooting in ...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @wattzefack, glad to hear it. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

@Imagine_Brata - Thanks for taking the time to help out here, I appreciate it!

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @androbourne, thank you for taking the time to get in touch and for sharing this video tutorial. I completely understand the frustration caused by these problems and I appreciate you sharing your findings with the community.

I want to assure you that our teams are constantly trying to improve and reduce the frequency of these crashes. I have gone ahead and forwarded the Reddit post you have kindly shared and the Exploit Protection settings workaround video over to our development team so that they can investigate it further.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there, I have just taken a look into it from my end and I am afraid we do not have any updates to share. We are continually monitoring the investigation from our side and as soon as further updates can be shared, we will post it below and let you know. 

If either of you have any further questions or you experience any other issues, please do not hesitate to reach back out. 🙂

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @Noxious81, thank you for taking the time to provide this in-depth report and I want to sincerely apologise for the delay here. I greatly appreciate all of the information you have kindly taken the time to share along with the video demonstration.

I have gone ahead and forwarded everything here over to our development team so that they can investigate it further. Once we have more information available, it will be posted below.

If you have any questions or run into any other issues, please do not hesitate to reach back out. 

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @pfc-chips-dubbo, thanks for taking the time to get in touch. I understand. I want to assure you that our teams are aware of these issues and they're constantly trying to reduce the chances of them occurring.

If you would like us to take a closer look into your system and optimize it for you, could you please reach out and ...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @badkarmacreepin, I understand why you would like to see this as an addition. I have passed on your feedback to the development team for further consideration.

If this change is to be made to the game, it will be shared on our News & Announcements section. 🙂...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @razorgrass, thanks for taking the time to get in touch and thank you for sharing that video. I'm sorry to hear that you're experiencing issues activating Vindictive. Unfortunately, the video you have kindly shared is not accessible, could you please make this public and elaborate on the issue further explaining it for me?

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @imagine_brata, thanks for taking the time to help out here, I appreciate it!

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @N3mB0t and @xcel30, thank you both for taking the time to elaborate on this further. I appreciate it! I have gone ahead and forwarded all of the information shared over t...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @brounoo, thanks for taking the time to get in touch. I'm sorry to hear that you encountered a cheater on PvE while playing The Division 2. To report the cheater going forward, I would recommend you follow through with the steps in this article and use the in-game functions.

Alternatively, you can always reach out through our Support Website directly and ...

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26 May

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @kraziagent, thanks for taking the time to get back in touch and for sharing this in-depth feedback. I have passed on your feedback to the development team so that they can be aware of what you have mentioned. If any future changes are to be made to the game, they will be shared over in our ...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @jimmy_da, apologies if that's the way my message came across, that's not at all how I meant it. I would like to reiterate that our teams are aware of these issues which have been causing more frequent crashes and they're currently investigating them. However, it's also important to note that each system is unique, and there are many other factors which should also be taken into consideration when trying to work out what might be causing crashes.

The troubleshooting article has been known to help reduce crashes and freezes therefore it's a great troubleshooting...

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Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @rodrigosilvax, thanks for getting in touch here and I appreciate you reaching out. I want to assure you that as per my colleagues' last reply, our teams are investigating and they will get to the bottom of what's causing this issue.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Comment
    Ubi-Gizmo on Support Forums - Thread - Direct

Hey there @mlg_totenstille, thanks for taking the time to get in touch. I understand that you'd like to know if repeating the final part of the Tombs mission for Expertise XP would be classed as an exploit or not. I have gone ahead and forwarded this over to our development team so that they can investigate it further.

Once I have some more information available, it will be posted below. If you have any questions or run into any other issues, please do not hesitate to reach back out. 🙂...

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