Ubi-Keo

Ubi-Keo



31 Aug

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@amir-jaminov If there is no option for Russian language showing then I'm afraid it is not available for the version that you own.

Games from different regions will have different languages available.

If you would like to request a refund please contact your point of purchase.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@nightmarepet If you have tried what inxcognito suggested, can you confirm if rolling back your GPU drivers has resolved the issue with the game crashing?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@shonboy93 I'm pleased to hear that the issue is resolved and you were able to complete the quest.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@violence1337 I'm sorry to hear that you are experiencing this issue.

Can you confirm if you have completed the Siege of Paris expansion yet? Do you also experience the same issue if you fast travel to anywhere else in Ireland or another map? If not can you try fast travelling to England then Francia to see if the same issue occurs. I would also recommend going through the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bigredunit I can confirm that this is a known issue that is being investigated.

Thanks for the update, I will inform the development team of your workaround.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@zapdos7 I'm sorry to hear that the game has downloaded twice, I am unsure why this has occurred.

I would recommend uninstalling the games installation files, preferably the Epic version. If you encounter any further issues after this, please let us know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@zdendas76 We are only able to assist you in English on this forum. If possible, could you please translate your question for me?
 
Alternatively, you could create a support ticket and choose your native la...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@xenoira I'm afraid that we can only assist you in English on this forum, please repost on our French forum here.

Or if you would prefer support in English then please translate your question or issue and we will assist you further.

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@thenorfolkian Thanks, I have still forwarded this on to the development team to investigate and to see if they are able to reproduce the issue.

Are you also able to confirm the location on the map where the issue occurred?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@vegasheart Thanks for reporting this.

Can you please confirm what time you checked Reda's store again for the second time and if you uploaded the videos to YouTube straight away after recording them or at a later time?

Could you also confirm if you are using a VPN connection when you play the game?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@jmt20000 Thanks for your feedback, I'll forward it on to the Assassin's Creed Valhalla team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@kallekala82 I'm afraid that we have no further updates on this issue, it is still being investigated.

Please keep checking the known issues list and the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@veval1972 I can confirm that this issue has been reported and is being investigated.

With regards to Assassin's Creed Odyssey photo mode website, that along with the Origins one were replaced with Valhalla, however players have asked if those website could be reactivated and we have forwarded the feedback on to the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@nvandyk Thanks for the video provided.

I can confirm that other players have reported the same issue and it is being investigated. The development team will require a copy of your save files to help them with their investigation.

Can you please follow the steps provided in this ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@kallekala82 I have checked and I'm afraid that we have no further updates on this at the moment and the issue is still being investigated.

Please keep checking the ...

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11 Aug

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@kingoshus Thanks for the update, I'm pleased to hear that the trophies have unlocked.

Can you confirm what you were you doing at the time when the trophies unlocked for you?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@kingoshus Thanks for the update, I'm pleased to hear that the trophies have unlocked.

Can you confirm what you were you doing at the time when the trophies unlocked for you?