Ubi-Keo

Ubi-Keo



11 Aug

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@if2011 I can confirm that some players have experienced issues with the trophies not unlocking on another platform when loading a save that has already unlocked them, this has been reported and is being investigated.

Most trophies will not retroactively unlock and will require an action to unlock them, mainly completing a main quest or side quest will do this.

If you have an older save you can load that still has a main quest or side quest to complete then hopefully that will work, however if you encounter any issues please let us know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@peanutbleu I'm sorry to hear that three of the trophies have not unlocked for you on the PS5.

When loading a save the trophies do not automatically unlock and require an action to make them unlock again. For the majority of trophies this will be completing a main or side quest. Can you confirm if you have tried that or if its possible to do that if you have not already completed all of quests available? If you already have completed all of the quests available then I would recommend loading a previous save that still has some quests available then try completing one.
...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@peanutbleu I'm sorry to hear that three of the trophies have not unlocked for you on the PS5.

When loading a save the trophies do not automatically unlock and require an action to make them unlock again. For the majority of trophies this will be completing a main or side quest. Can you confirm if you have tried that or if its possible to do that if you have not already completed all of quests available? If you already have completed all of the quests available then I would recommend loading a previous save that still has some quests available then try completing one.
...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@peanutbleu I'm sorry to hear that three of the trophies have not unlocked for you on the PS5.

When loading a save the trophies do not automatically unlock and require an action to make them unlock again. For the majority of trophies this will be completing a main or side quest. Can you confirm if you have tried that or if its possible to do that if you have not already completed all of quests available? If you already have completed all of the quests available then I would recommend loading a previous save that still has some quests available then try completing one.
...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@xtiigra That's great, I'm pleased to hear the issue is resolved.

@bielik01 Thanks again for your help on this one 🙂...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@xtiigra That's great, I'm pleased to hear the issue is resolved.

@bielik01 Thanks again for your help on this one 🙂...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bat678man Thanks I'll forward that link onto the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bat678man Thanks I'll forward that link onto the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@bat678man Thanks I'll forward that link onto the development team.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@og_assassin07 Thanks for the update, I will let the development team know.

Are you also able to provide a video to show that the artifact cannot be collected. You can do this using the 'share' button on your PS5, then you can clip the video and upload it to YouTube. To post the video into this thread you just need to copy and paste the URL link.

With regards to the connectivity issues, could you please go through the ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@og_assassin07 Thanks for the update, I will let the development team know.

Are you also able to provide a video to show that the artifact cannot be collected. You can do this using the 'share' button on your PS5, then you can clip the video and upload it to YouTube. To post the video into this thread you just need to copy and paste the URL link.

With regards to the connectivity issues, could you please go through the ...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@og_assassin07 Thanks for the update, I will let the development team know.

Are you also able to provide a video to show that the artifact cannot be collected. You can do this using the 'share' button on your PS5, then you can clip the video and upload it to YouTube. To post the video into this thread you just need to copy and paste the URL link.

With regards to the connectivity issues, could you please go through the ...

Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@itzi3obby If the text is only appearing smaller on your TV screen then this is may be related to your resolution. However can you check the in-game settings first as you can change the text size under the 'Interface' menu. Can you change that and see if that helps.

If changing that setting to medium or large does not help then can you also check the resolution settings on your console and try changing those to see if it makes any difference.

To do this:

  1. Press the Xbox button to open the guide.
  2. ...
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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@itzi3obby If the text is only appearing smaller on your TV screen then this is may be related to your resolution. However can you check the in-game settings first as you can change the text size under the 'Interface' menu. Can you change that and see if that helps.

If changing that setting to medium or large does not help then can you also check the resolution settings on your console and try changing those to see if it makes any difference.

To do this:

  1. Press the Xbox button to open the guide.
  2. ...
Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@rougebaby I'm sorry to hear that you are experiencing an issue with the game crashing.

Can you please try the troubleshooting steps in the support article here.

If the issue persists, could you please submit a ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@rougebaby I'm sorry to hear that you are experiencing an issue with the game crashing.

Can you please try the troubleshooting steps in the support article here.

If the issue persists, could you please submit a ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@redbeard_chsg Thanks for the image provided. Are you able to provide a video please?

I can see there is an objective marker on the map in the image you have shown, did that appear when you selected to show nearby quests? And when you go to that location are you able to see anything?

In the video could you please show the following:

  • That Thyra is nowhere to be seen around the bonfire
  • Use your Odin sight near the bonfire
  • Select to show nearby quests and go to the location highlighted
  • Go to your quest log and ...
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Comment
    Ubi-Keo on Support Forums - Thread - Direct

@redbeard_chsg Thanks for the image provided. Are you able to provide a video please?

I can see there is an objective marker on the map in the image you have shown, did that appear when you selected to show nearby quests? And when you go to that location are you able to see anything?

In the video could you please show the following:

  • That Thyra is nowhere to be seen around the bonfire
  • Use your Odin sight near the bonfire
  • Select to show nearby quests and go to the location highlighted
  • Go to your quest log and ...
Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@redbeard_chsg Thanks for the image provided. Are you able to provide a video please?

I can see there is an objective marker on the map in the image you have shown, did that appear when you selected to show nearby quests? And when you go to that location are you able to see anything?

In the video could you please show the following:

  • That Thyra is nowhere to be seen around the bonfire
  • Use your Odin sight near the bonfire
  • Select to show nearby quests and go to the location highlighted
  • Go to your quest log and ...
Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct

@veico_cm @B00MSIE Thanks for reporting these, I have forwarded them on to the development team.