Ubi-Litten

Thanks for providing this information, by the sounds of this the Steam account you are purchasing this content on is linked to your brothers Ubisoft account which is causing this issue. If possible could you confirm whether you share this Steam account with your brother or each have access to your own.?

In the meantime, to request this transfer we would require you to contact us directly with an image showing the proof of purchase for this product along with the details of both Ubisoft accounts you are wishing to make this transfer between. Once we have this information we would be able to verify your request and check to see whether this would be possible.

The fastest way to get this resolved would be to contact us directly through our "... Read more

Thanks for getting in contact and sorry to hear you have experienced this, if possible could you provide an image or short video clip showing how this occurs and we will be sure to get this looked into as soon as possible.

Thanks for confirming this information, so we can get this looked into further would you be able to contract our support teams directly with the proof of purchase for this content along with an image showing this not available in your game.

The fastest way to contact us directly through our "Live Chat" service when this is available or via our social media accounts on Facebook o... Read more

Hi there, sorry you are still experiencing these performance issues in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report
... Read more

Sorry to hear you are experiencing these connectivity issues in For Honor, if possible could you confirm the platform you are currently playing on along with any error messages you are receiving and we will be sure to get this looked into for you.

Thanks for getting in contact and confirming these workarounds have enabled you to access this content. If anyone is still unable to access this please contact us directly with an image showing the proof of purchase for this content from your Steam transaction history and also an image showing this not active in game.

You can also contact us directly through our "... Read more

Thanks for providing this feedback, we will certainly be sure to forward this for further review. In the meantime, please keep an eye on our official website, forums and social media outlets for any news and information as soon as this is made available. We thank you for your patience while our team looks further into this.

Sorry to hear you are still experiencing this issue in your game, if possible could you confirm whether you have been able to provide us with the requested information from the message above?

Thanks for providing this feedback and sorry to hear you have experienced these issues in game. If possible could you confirm whether these situations occur every time you play.? If these are easy to replicate would it be possible to get a short video clip showing this and we will be sure to get this forwarded to our game team for further review.

Thanks for answering this query. While we have no information regarding cross-platform play fr The Division 2 I will certainly forward your feedback to our development team for further review. In the meantime, if you would like to provide any additional feedback or have any further queries, please feel free to let us know,

No problem, thanks for wishing to provide this feedback. Please feel free to let us know when you have this footage available and we will be sure to get this looked into for you as soon as possible..

Hi there, sorry you are experiencing these connection issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above FAQ.

Hi there, sorry you are experiencing this issue while playing your game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

Thanks for providing this information and apologies for not responding to this post sooner, however at this time we do not currently have any further information. Please keep an eye on these forums along with our official website and social media outlets for any further news and information regarding updates and future patches as soon as this is made available. Apologies for any confusion or inconvenience this may have caused.

Thanks for providing this feedback, we will certainly be sure to get his forwarded to our game team for further review. In the meantime, if you would like to provide any additional feedback or have any further queries, please feel free to let us know so we can assist further.

Hi there, thanks for getting in contact and sorry to hear you have not received these items in game. If possible could you continue to play together and try different missions as noted above, then please feel free to contact us directly if you haven't received these rewards within the next week. The fastest way to do this is to contact us directly through our "Live Chat" service when this is available or via our social media accounts on ... Read more

Thanks for providing this information and sorry to hear you believe this feature is not working correctly. So we can get this looked into could you please provide an image or short video clip showing how this occurs and we will be sure to get this forwarded for further review.

Sorry to hear that, just for clarification, if you have purchased or been provided with a different regional version than the one you intended to purchase you would need to contact the retailer where this was bought to request a refund or replacement game license. If this was not purchased directly from our Ubisoft Store then our support teams would not be able to assist with this transaction directly which may be why you have been directed to the Epic game store for further assistance.

Hi there, sorry you are experiencing these connection issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to contact us with further details of your network settings and an image showing these steps completer as advised at the bottom of the above FAQ.

Hi there, in a lot of cases the language options in game depend on which region this was purchased from. If you believe you should have access to the English language pack but this is not available in your game, please contact our support teams with an image showing the proof of purchase for this transaction along with an image showing this language setting is not available in game. The fastest way to do this would be to contact us directly through our "Live Chat" service when this is available but you can also get in touch via our social media accounts on ... Read more