Ubi-Litten

Thanks for getting in contact, however our team are only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please open a ticket with us here.

Alternatively, if you'd like to translate your query we'd be happy to assist you here.

Hi there, thanks for getting in contact and providing this feedback along with this clip, I will certainly make sure this is forwarded for further review so please keep an eye on these forums along with out official website and social media outlets for news of any future updates and patch notes.

Hi there, thanks for getting in contact and sorry to hear you are experiencing this issue. If possible could you provide a short video clip showing how this occurs in game. Also if possible could you confirm a time where the overlay has caused you to spend your Units and we will certainly be able to get this looked into for you?

No problem, thanks for getting back in contact and confirming this appears to have cleared up for you. While we hope you do not experience this again, please feel free to let us know if you have any further queries or require any additional assistance.

Thanks for getting in contact and sorry to hear you have experienced this. Our development team has been made aware hat some players are having issues saving their game in Assassins Creed Valhalla and are investigating this at this time. While I would not be able to provide any further information, any update will be posted on our *new* Discussions forum which is regularly kept up to date with... Read more

Thanks for getting in contact and sorry to hear you are experiencing this in game. If possible could you provide an image or short video clip showing how this occurs in your game and we will be sure to get this looked into for you.

Thanks for getting in contact and sorry to hear you have experienced this error. If possible could you check any other security software you may be running to ensure you have not blocked access the EasyAntiCheat service. Also, you may wish to fully verify your game files and run the game in administration mode if able.

You can find further information on how to complete these steps in our support article here but in the meantime, the following EasyAntiCheat ... Read more

Hi there, sorry you are experiencing these FPS drops in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report

... Read more

Thanks for getting in contact and sorry to hear you believe your account has been sanctioned incorrectly. While the support team do not handle these cases directly and would not be able to discuss this on these open forums, if you could contact us with the information provide above and we will be sure to get this looked into further for you.

The fastest way to do this would be directly through our "... Read more

Thanks for getting in contact and confirming you have been able to get this resolved using the steps provided and linking the post to assist others locate this information. If you have any further feedback or would like to provide any additional information, please feel free to let us know.

Thanks for getting back in contact and letting us know you have been able to get this query resolved. If you have any other questions or need any further support, please feel free to let us know..

Thanks for getting in contact and sorry to hear you have experienced this while attempting to purchase this game. While we will certainly be able to get this looked into for you, we would not be able to discuss the details of this specific transaction on these open forums.

I have checked your account and cannot see a support case number linked with the profile you are posting from so if you do have one with another account, please feel free to provide this case number here so we can get this looked into further.

In the meantime, you may also wish to contact our support teams directly through our "Live Chat" service when this is available or via our social media accounts on ... Read more

Thanks for providing this feedback and for your patience and understanding while we get this looked into. You can find further information and updates regarding this in this sticky post but if you would like to assist further, please feel free to provide us with your system reports as advised in the support articles below:

... Read more

Thanks for getting in contact and sorry to hear you have not been able to access this item in game. If possible could you provide an image or short video clip showing how this occurs in your game and we will be sure to get this looked into further.

Thanks for getting in contact and sorry to hear you believe this content is not progressing as you have intended. If you could provide a series of images showing how this rotation is working we will certainly be able to forward this feedback to our development team for further review.

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report
... Read more

Hi all, sorry to hear you are still experiencing this and thank you for reporting this issue to us. While this has been forwarded to our development team for further review, to eliminate possible technical issues, please check this following support article if you have note done so already.

Also, if you would like to assist with any further investigation, please feel free to contact us directly through our "... Read more

Hi there, sorry you are experiencing these performance issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic ... Read more

@Circlebutton - Thanks for getting back in contact and confirming you were able to get this resolved. While I hope you do not experience this again, if you require any further assistance, please feel free to let us know.

@GonguHrolfr - Sorry to hear you are still experiencing this issue, if possible could you attempt to access this service while not using your VPN to see if you still get these error messages.? Also, while we would not be able to discuss your personal network settings on these open forums, please feel free to contact us directly through our "Live Chat" service when this is available or via our social media accounts on ... Read more

Thanks for getting in contact and sorry to hear you have experienced this, however it does not appear the images you were wishing to attach to your post have been displayed correctly. If possible could you check whether the above post covers your query and if possible attempt to provide these images again if you still require assistance.?