Ubi-Litten

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Sorry to hear you have experienced this, so we can assist further could you please capture a short video clip showing how this occurs and contact us on our dedicated Assassins Creed Valhalla forum which is located here.

Sorry to hear you believe you are missing these rewards, to confirm the Moonlight Axe was from the first Ubi-Forward where as the Bayek outfit could be earned via Twitch drops. If you believe you should have these on your account please feel free to contact us directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or ... Read more

Thanks for providing this feedback and sorry you feel this way. I will certainly be sure to forward this feedback to our game team for further review and while I would not be able to provide specific game information without more specific details of the issue you are experiencing, I would like to clarify a few bits of information.

First of all, as most players will have different hardware and software configurations on their home device, there is often something which causes a problem for one player but not another ten, fifteen or hundred players with a similar PC build. The reason we ask for system reports is to look for these outlying cases as often these errors are caused by things that people wouldn't normally expect.

Secondly, the reason to ask for images and video clips of bugs and graphical errors is as the saying goes, "a picture is worth a thousand words". While someone could provide an incredibly detailer report to us, if we can see them experi... Read more

Thanks for providing this information and sorry to hear you have experienced this freeze in game. If you require further support or would like to provide any additional feedback, please feel free to post on our our dedicated Assassins Creed Valhalla forum which is located here.

Thanks for providing this feedback and sorry to hear you have experienced this. So we can assist further could I ask you to provide an image showing this content missing along with further details of how this occurred on our dedicated Assassins Creed Valhalla forum which is located here or contact us directly through our social media accounts on ... Read more

Sorry to hear you are having difficulty locating your Helix credits. if possible could you confirm whether you are referring to Assassin's Creed Odyssey or Valhalla and we get this looked into further.

Hi there, sorry you are experiencing this issue, so we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, please feel free to contact us directly through our "Live Chat" service when this is available or via our social media accounts on ... Read more

Thanks for getting in contact and showing an interest in the cross-play and cross-progression features with Ubisoft Connect, you can find further details of this here.

While I understand you are specifically asking about this feature for The Division 2 between PC and Xbox platforms, we are not currently able to provide any further details at this time. I understand this may not be the response you were hoping for but please keep an eye on our official website and social media outlets for any further information as this becomes available.

Sorry to hear that, if you were able to get a record of this, please feel free to contact us directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or ... Read more

Sorry to hear you are experiencing this in game, while we would not be able to discuss any transactions on your account on these open forums, please feel free to contact us directly through our "Live Chat" service when this is available or via our social media accounts on Twitter or ... Read more

Sorry to hear you have experienced this and apologies for the slight delay responding to your query. If possible could you try to replicate this and provide an image or short video clip showing how this occurs in game.?

Thanks for getting back in contact and sorry to hear you are still experiencing these in game freezes after completing these steps. so we can look into this further could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report

Thanks for providing this additional information, so we can get this looked into would you be able to provide a series of images or short video clip showing these overlay features not displaying correctly in game.?

Hi there, if you are referring to the error code Oscar23 you can find further details in that FAQ link, but you may also wish to work though our troubleshooting steps outlined here.

Hi there, apologies for the slightly delayed response but just checking whether this occurred while you were playing again and if you were able to capture a clip of this in game.?

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports via a support case as advised in the FAQ guides below :

... Read more

Thanks for providing this feedback and sorry to hear you experienced this in game. If possible could you confirm which game mode you were playing in while attempting to complete this challenge and we will certainly get this looked into further. Also, can you confirm that your friend / team mate was also not able to get this challenge completed.?

Sorry to hear you have experienced this, if possible could you confirm whether you are experiencing any other issues with input options in game.? Also, if possible would you be able to capture a short video clip showing this selection not completing when holding the button in game.? Lastly, if possible could I suggest attempting a different game pad to rule out this being a factor causing this issue.