Ubi-Milky

Hello Eli1593, welcome to the forums!

For anything to do with credits, we would need to look into your account and discuss this in private after verifying your account.

Please see our post on what to do about this and what we need from you, here -
https://forums.ubisoft.com/showthrea...from-your-game

Thank you.

Originally Posted by obededom123
ive done that and still no response now what

Hello obededom123, if you are wondering how long it takes for our agents to respond to you, we usually aim to respond to you via our Twitter, Facebook and Ubisoft Support website within 48 hours which I believe at the moment is quicker then most social media support accounts. During busy periods we can not always guarantee this will be the case however.

Twitter - ... Read more

Hi rainbow__dash-08, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hi everyone, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hi, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hi BoondoggleLimp, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege content, here -
... Read more

Hi everyone, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hi Fer_Silfore, just a quick update to this situation -

We recently made a post about this in our Ubisoft Connect part of the forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hey everyone, thanks for reading our post about this.

Please see our updated Ubisoft Connect thread, that specifically mentions missing Rainbow Six Siege rewards and charms, here -
https://for... Read more

Originally Posted by art_zabby123
I’ve done every thing In my power than I can do, all ports are forwarded and the PS4 is on DMZ but no dice and I see people have had this problem for months I don’t even know how close Ubisoft is to fixing this bug but I don’t see it happening any time soon I’ve also gotten error code 4-0xFFF0BE2F which I can’t find on forums which is really strange I get the error code from time to time too which just doesn’t make sense to me

Hey art_zabby123, sorry to see this is affecting you too after trying all the troubleshooting you can think of. The error code you mention 4-0xFFF0BE2F has been reported to the team, it is part of this forum here - ... Read more

Hi Gilipollas_, thanks for posting.

We recently made a post about this in our Forums and our Ubisoft Connect Twitter account.

This forum post specifically mentions missing Rainbow Six Siege rewards and charms, here -
... Read more

Hey Proof.TM, thanks for posting.

I am happy to report that after today's update (4/11/2020) the previous Track of the day and Summer 2020 trophies will be given to each player over the next few days

This was posted about in our News and Announcements section.

Hi everyone sorry to see the launch of Ubisoft Connect may have prevented access to the online features of the game.

The game had an update today, can you confirm if this is still happening for you? Can you also just check if your Ubisoft/Uplay menu has updated and is now displayed as Ubisoft Connect in the launcher, instead of Uplay?

If not please try downloading the launcher from this site - https://ubisoftconnect.com/en-GB/

Then try launching the game.

Hi timwie- and lowjoker, thanks for commenting, I can confirm this issue was fixed as of todays update.

To read what else had been changed/resolved please see this post -
https://forums.ubisoft.com/showthrea...date-4-11-2020

Nice one Larry_42. glad to hear it. The team have gotten back to let me know that albeit the issue had not been raised to them through the forums, they were aware of it and it should now been fixed with todays update. Good timing

Hello SlimyPython, welcome to the forums.

As always with these type of reports, would you be able to provide some footage or link to some that illustrates this issue for us, so we can check if this is intended or if this is a bug? Thank you for your help.

Originally Posted by Nissan__Cube
https://pastebin.com/N8DstqPV
https://pastebin.com/wN2zZMCa...

Read more

Hello zyberyous, thanks for coming back to us and confirming your issue has resolved after trying a few troubleshooting steps, I appreciate you letting us know.

Hopefully if any other player experience the game booting them, some of our basic troubleshooting steps should help such as verifying files, updating the GPOU and OS, running as admin etc.

For anyone who experiences the game booting you out of matches or disconnecting as well as trying connection troubleshooting, please make sure to try these PC troubleshooting steps first -
https://support.ubisoft.com/en-US/fa...oubleshooting/

Ah I'm glad to hear it, apologies for only reporting on this issue now, I can see the thread was started 5 days ago, we will try our best to answer players in all of our forums but sometimes it can be up to a week before we respond depending on how busy each game forum is, especially after a new release! I'm happy to hear the Trackmania team were able to resolve this quickly for everyone, they're a good bunch

Thanks for confirming this issue was fixed for you u.B.m. I am interested to see if this is still affecting our other players still too, but hopefully the hotfix has worked for our other players too.