Ubi-Milky

Thank you for confirming this htimh, I will pass this information on, as I said before I hope I can update you on this soon when the team has been able to read our reports on this!

Thanks for the info u.B.m, I believe this is the same issue in that thread you have posted, so I will merge these threads together. I will let you know as soon as we hear back from the QA team if we need any more information, but it appears to be affecting a few of you at the moment, apologies.

Hello everyone thanks for bringing this to our attention.

I will report this to the team now. Fluffsci and htimh thank you for your helpful images.

Just to clarify, does this happen for you all in all game modes at the moment?

Hi Larry_42. thanks for posting about this.

Can you confirm if this is the same issue posted about in this thread? -
https://forums.ubisoft.com/showthrea...eft-corner-bug

Are you able to send us a screenshot or video of these black trees? And are you able to send us your display settings section of your dxdiag so that we can try replicating this on our side with the same set up top see if the trees look like this for us as well?

Thanks. ...

Hi everyone, thanks for getting in contact about this.

This was brought up in the forums previously, it is a delay with PB scores but should be resolved after waiting a few hours while the server updates. This can also affect PB ghosts too, we are aware of things like this happening and we have investigated this but we have had some trouble trying to replicate this on our side.

Hello agsmtc, thank you for posting in the forums about this.

Have you been able to try u.B.m's advice when deleting items by using the shift key and did this work for you?

Hello Kalith- welcome to the forums and sorry to hear this has been affecting your game,

Is it possible you can record some footage and link to it here for us? This has affected to players I know of in the past in the forums but we were unable to reproduce it on our side. Is it possible you can upload your dxdiag settings for us to view also?

You can find instructions on how to create these files below
DXDIAG - https://ubi.li/msrxL

I would also recommend performing each and every one of these steps in your game to make sure it is not a software/hardware issue for you - ... Read more

Thanks timwie- for the update.

I have added this information to our report, at the moment we are still unable to reproduce this so bearing that in mind, I would like to ask any players who are still affected by this, if you have already tried our basic troubleshooting for this issue - https://support.ubisoft.com/en-GB/Fa...roubleshooting

Could you please share with us or link us to your dxdiag and msinfo files -

DXDIAG - https://ubi.li/msrxL
MSINFO - ... Read more

Hello Racers,

I can confirm that this issue has now been marked as fixed after todays update 4/11/2020

For more information on what else has been updated, please see this post -
https://forums.ubisoft.com/showthrea...date-4-11-2020

Hello RelaxedRacer. thank you for posting.

I have no news for you on this specific bug as of yet, but can you confirm it it still exists after todays hotfix? I have reached out to the team about this for you.

No problem eFFecTM. you're welcome, its always nice when you can report some good news to the community!

Hi everyone, sorry for the late reply.

Thank you for helping us report this information, I can see there has been three weeks worth of posts from players about this on different platforms, so I have now added them to our report for the QA team. I hope we can update you on this soon, thank you for your patience while this is still being investigated, we will try to let you know when the QA team get back to us. Hopefully these new reports will further help the team to replicate this now.

As always if you haven't already tried, please make sure to try all the steps in our connectivity guides for Siege here -

PC - https://ubi.li/YPwnl
... Read more

Hello NuxzaTube, welcome to the forums.

You do not need a SSD to play AC Valhalla and you can play with the game installed to a HDD however SSD is recommended for optimal performance of the game.

Please see the minimum, recommended and performance spec for Valhalla here -
https://www.ubisoft.com/en-gb/game/a...specs-revealed

Hi there darexxx00 welcome to the forums!

I can confirm KmarkoPL is correct there is no demo or beta access at the moment for Valhalla. For any updates on this or availability please keep an aye on our Valhalla website, here -
https://www.ubisoft.com/en-us/game/a...a/news-updates

Hello Contenders,

Thank you to everyone who has helped report any bugs you have experienced in the game so far.

Going forward we would like all our players to report on these bugs on our new community bug reporting website here-
https://www.ubisoft.com/en-us/game/h.../issues/report

This will allow you to know if this issue has already been reported to us and the community, saving you effort to need to answer our questions and provide footage.

We will be closing this thre... Read more

Hello DarkRiots, thank you for getting back to us about your game stuttering and performance.

As well as performing a clean boot and verifying your files for PC, there are several other troubleshooting steps I would recommend to help your games performance, these are -

- Enable Vsync in the menu and in your GPU Nvidia / AMD software
- Check you meet the minimum requirements for the game - https://support.ubisoft.com/en-US/faqs/000056609
- Update your GPU, Windows OS and Network Card
- Re-install any supporting software
- Check to see you are using your dedicated GPU
- Perform connectivity troubleshooting - ... Read more

Hello MassennusKahvi, sorry to hear this.

To make any enquiries about your order and personal account details, please reach out to us through our social media support or our support website as we are unable to discuss this in details in the forums!

Please contact us through DM with your issue and Ubisoft ID here -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - ... Read more

Hello caedafis2417, welcome to the forums!

I can confirm the game officially releases on the 11th November 2020. The game will be available for pre-download with more information to come closer to the date of launch, please keep checking the Valhalla website for any updates on this - https://www.ubisoft.com/en-us/game/a...d/valhalla/buy

Hello Contenders,

Thank you to everyone who has helped report any bugs you have experienced in the game so far.

Going forward we would like all our players to report on these bugs on our new community bug reporting website here
https://www.ubisoft.com/en-us/game/h.../issues/report

This will allow you to know if this issue has already been reported to us and the community, saving you effort to need to answer our questions and provide footage.

We will be closing this threa... Read more

Hello JNSx47, thanks for uploading this image for us

Are you able to recreate this green border by placing other signs on the ground or does it only work with this particular sign?

Does this also work on any terrain you place a ground sign on or just grass terrain?

Please also make sure to post any further visual bugs you find in map editor in our thread here -
... Read more