Ubi-Mushy

@N3mB0t Hey there, thanks for reaching out about this issue. I apologize for not responding sooner.

Does this only occur in the Manning Zoo mission, or have you noticed similar issues in other missions? Could you record a video of this issue occurring?

@FalcoN_tn Hey there, sorry to hear that didn't resolve the issue.

Could you set the mic threshold option to 0 and see if you still aren't being heard in game? This setting controls how loud you need to be for the game to pick up your voice, so setting it lower will make the game pick up more of what's coming through your microphone.

@MrMalang Hey there, sorry to hear you're running into this issue connecting to the game! Could you run through the steps in this FAQ to troubleshoot this?

If you still experience this issue after that, please post a screenshot of the screen you're getting stuck at.

@R0CH3LL3 Thanks for confirming that. Have you noticed if this happens more often with certain weapons or in certain locations? Do you run any peripheral software while playing game, such as the Logitech G-Hub app?

@uchisasori Apologies for the late response! I appreciate you answering that question.

Could you grab some screenshots of this issue? Specifically it would be useful to see the level differences you're seeing on different difficulty levels.

@ghostpanther154-0 Hey there! We don't have any updates on this issue at the moment. As @RAGE_THERAPY said, you should still be able to promote recruits to agents using the "Promote to Lieutenant" button.

@Trashbunny Sorry to hear you experienced this issue! I've gone ahead and passed your information over to the team so they can investigate further. Please watch this forum for updates.

Everyone else on this thread, thanks for chiming in with your experience in similar situations. If you run into this issue yourself, just let me know.

@gabriel-knight Hey there, glad to hear you found a solution for this issue as well! Please feel free to reach out if you run into any further issues.

@ssmnz Hey there, sorry to hear you're encountering a visual issue after the update! Could you provide some screenshots of the issue, as well as your in-game settings? I'd like to take a closer look at this situation.

@rabin_lorac Apologies for any confusion. If that workaround doesn't resolve things for you, please update this thread so we can investigate further.

@troublsum03 Hey there, welcome to Discussions! I'm sorry for not responding to you sooner.

Could you confirm that this issue persists after rebooting the game? Have your credits or reward track levels restored after rebooting? If not, please let me know your level and amount of credits from before this occurred.

@skoknor Hey there, thanks for reporting this issue occurring on other items. Can you grab some screenshots or video of that so we can get that to the team? Also, have you tried recalibrating that item then trying to customize it once more?

@force_dragon Hey there, sorry to hear you've experienced these issues. Do you have any videos of the issues affecting gameplay?

As for the load times, the maintenance from June 22nd should have addressed this issue. Are you still experiencing long load times?

@dapotato-id Hey there, apologies for the delayed response. Sorry to see your credits went missing and you saw that error message!

What level were you at on the rewards track and how many total credits did you have before this happened?

@jimbot70-0 Hey there, thanks for reaching out to report this issue! The team is aware and working on a fix for this. Please let me know if you run in into any other issues, and keep an eye on this page for updates.

@b1ack_knigh7 @DIDJAMOM Hey there, sorry to hear you've both experienced crashing in Countdown mode. Are you playing in a squad or solo when this issue occurs? Does the game...

@ubi-tom_js-jm Sorry to see you're running into these issues. As @DutchLMB4ever mentioned, you need to progress a certain amount to unlock difficulty modes for those zones. As for your issues launching and closing the game, as well as crashing, can you run through our ...

@keshk00 Hi there, I'm sorry to hear you've run into these issues since the last update. The team is still looking into crashing issues on PC. As for the shock skill not always working, do you have a video of this issue?

Hey folks, apologies for the delayed response. I'm glad to hear you both received your cache! Please feel free to reach out if there are any other issues.

@saagri Hey there, sorry to hear you're running into this issue! You mentioned testing this in the shooting range, would you be able to record a video of that as well?