Ubi-Mushy

Ubi-Mushy



21 Jun

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    Ubi-Mushy on Support Forums - Thread - Direct

@mlg_totenstille Thanks for the additional information! It does sound like these issues are related to Ubisoft Connect. Have you reinstalled the program since these issues began?

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    Ubi-Mushy on Support Forums - Thread - Direct

@onezerozero I'm sorry to hear you've run into these issues. Since this seems to be related to that specific program, I recommend reaching out to Corsair support: (https://help.corsair.com/hc/en-us) for some more specific troubleshooting.

In the meantime, the team is still investigating The Division 2 crashing on PC in general. Please keep an eye on this forum for updates.


14 Jun

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    Ubi-Mushy on Support Forums - Thread - Direct

@jarl_drengr Thanks so much for uploading those images of your settings! Just to confirm, could you run through the steps in this FAQ and check if the issue persists? I'm also curious if those faces are still blurry when getting closer to the NPC, or when entering photo mode.

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    Ubi-Mushy on Support Forums - Thread - Direct

@d-warrior Hey there, apologies for the late response! I appreciate you sending over that video.

The team is working on a fix for this issue that will be implemented in a future update. I don't have further information to share just yet, but please keep an eye on this forum for news on upcoming patches.

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    Ubi-Mushy on Support Forums - Thread - Direct

@hack-t-vator Hey there, thanks for checking in! Unfortunately we don't have any updates at this time. I've reached out to the team for an update, so please keep an eye on this discussion board for any news on that.

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    Ubi-Mushy on Support Forums - Thread - Direct

@anubis111987 Hey there, apologies for the late response! I see you're having trouble launching the game on PC. Have you confirmed that you meet the minimum requirements for the game?

If you do, I recommend completing the steps in our basic PC troubleshooting guide.

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    Ubi-Mushy on Support Forums - Thread - Direct

@spirantcrayon22 Gotcha, thanks for confirming that. Does it show up in your inventory when you go to Francia?

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    Ubi-Mushy on Support Forums - Thread - Direct

@manx17 Thanks for confirming that for us. It looks like the team was able to reproduce this issue, and they're working on a fix now. I recommend keeping an eye on this forum for news on any updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@spirantcrayon22 Gotcha, thanks for sending over that video! I've forwarded this information over to the development team for further review. Please keep an eye out for updates!


07 Jun

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    Ubi-Mushy on Support Forums - Thread - Direct

@tomivee Hi there, welcome to Discussions! I'm sorry to hear that this occurred.

Could you confirm whether your gear levels are still reset? If you've made any progress since the reset, does it go away again when playing conflict?

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    Ubi-Mushy on Support Forums - Thread - Direct

@ultimo-it Hi there, sorry to hear your game has been crashing. Could you complete the steps in this FAQ and let me know if the crashing persist?

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    Ubi-Mushy on Support Forums - Thread - Direct

Hey there, sorry to hear you ran into this issue! I see you mentioned some other players aren't receiving the second key after completing the manhunt for Daniels, but can you complete that mission and let me know if the key still doesn't drop?

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    Ubi-Mushy on Support Forums - Thread - Direct

@intherock Hi there, thanks for reaching out to report this information! Could you post some screenshots and/or video to better illustrate these issues?

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    Ubi-Mushy on Support Forums - Thread - Direct

@viking_jarl Hi there, I'm sorry to hear about your experience and I apologize for the late response. Could you provide a bit more information on the issue you're experiencing with the heartbreaker set?

As for the issue with 100% loading after completing countdown mode, this should be fixed as of ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@guest-mmqguwcd Hi there, I'm sorry to hear you're missing these items. Did they go missing after updating the game? Also, are you playing on the account you're contacting from or another one?

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    Ubi-Mushy on Support Forums - Thread - Direct

@nevvyn Hey there, sorry for not replying sooner. I'd be happy to look into this for you. Could you provide a screenshot showing that icon is misaligned?

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    Ubi-Mushy on Support Forums - Thread - Direct

@anathemamort Thanks so much for providing those videos, and apologies for the late response. Could you confirm whether you recorded those on TU 15, or on TU 15.1? If you recorded it on the previous patch, does the issue persist on the current patch?

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    Ubi-Mushy on Support Forums - Thread - Direct

@jesquickhugo Hey there, sorry to hear you're having trouble getting those blueprints! Could you clarify exactly which weapons are affected by this? I would also appreciate a screenshot showing that the blueprints are not available in Inaya's shop?

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    Ubi-Mushy on Support Forums - Thread - Direct

@boothen Hey there, apologies for not responding to you sooner. I'm sorry to hear you're running into this issue.

First of all, I recommend running through our basic PC troubleshooting steps. If the issue persists after that, please record a video of the issue occurring, post it to a video hosting site, and post a link in this thread.

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    Ubi-Mushy on Support Forums - Thread - Direct

@cptringsting @Disturbed0ne77 @CptRINGSTING Hey folks, apologies for the late response. Could you all confirm exactly which items aren't dropping for you, and which bosses you're defeating?