Ubi-Mushy

@Kiekeboe Thanks so much for providing that!

Do you happen to have a save file from before you started that mystery? If so, can you load that and see if you're able to complete it this time?

@Icestar4495 I'm so glad to hear this issue has been resolved for you! Please feel free to reach out if you need any other assistance.

@CornCob_USA Hi there, sorry to hear you're experiencing this issue. I see you've already tried some troubleshooting, was that the steps in this FAQ?

Sometimes connection issues can pop up when there's an issue with your Ubisoft account. Can you ...

@S7igma957 Thanks so much for the additional information! So just to confirm, the crashing occurs when you have the Taranis axe, Taranis Shield, or Mjolnir equipped?

I also see you have any existing support case. Could you update that with a new copy of your ...

@NAQi2X As issues with cutscenes could be caused by an error running the program, I still recommend running through those steps when you get a chance. Should the issue persist, go ahead and upload that video to Youtube and share a link in this thread.

@FernisHere I am sorry to hear that. Can you confirm that your game is fully updated? If the issue still occurs, please record a video and post a link to it in this thread so we can investigate further.

@FernisHere Hey there, sorry to hear that! Would you be able to provide a video showing the issue you're experiencing? Please also confirm which steps you've already completed to try and troubleshoot the issue.

@SpirantCrayon22 Hey there, apologies for any confusion.

To my knowledge, small chests contain silver or resources, whereas medium or larger chests contain wealth, ingots, or gear. The chests themselves are also different models, and the large chests require NPC assistance to open.

@Randelia Hey there, apologies for the late response! I really appreciate you providing those videos.

You mentioned this affecting other legendary animals outside of Eurvicscire. Does this only seem to affect legendary animals, or other boss fights as well? What other regions seem to be affected?

@CTOWa_roBHo3Ag I'm glad to hear you were able to find a solution! Please feel free to reach out if you run into any other issues.

@M3rcifulAt0M Hey there, sorry to hear you ran into this issue! Is the barrier just disappearing visually, or physically as well? Does it also disappear for your teammates?

If you have a video of the issue occurring, that would also be great.

@MercuGmes Hey there! As @Lie-nus said, you would need to use a screen recording software to capture that footage. For the performance issues you noticed, the steps in ...

@nettula89 Hey there, sorry to hear you're having trouble with a trophy!

Please note that this our English-language forum. For assistance in Italian, please post on our Italian Discussion boards or create a ticket on our ...

@Misinformedgods Hey there, sorry to hear you're having trouble upgrading those items! Have you noticed this happening with any other sets? Does this happen regardless of where you are in-game?

@vassalpoteto Thanks for providing those additional images! I have sent those over to the team as well.

@Jysky539 Hi there, apologies for any frustration caused by this situation. Language availability is dependent on where the game is purchased. For any further questions or concerns I recommend updating your support case, as we cannot assist with store issues on public channels.

@TX_State_Bobcat Hi there, sorry to hear you're experiencing an issue with this hoard map. Could you provide a few screenshots to better illustrate the issue? If you load an older save and then pick up the artifact, does it appear complete?

@dr7mada Hi there, sorry to hear you're experiencing this issue! Can you provide any screenshots or video of the issue occurring? Please also confirm that your game is fully updated.

@SpirantCrayon22 Thank you for answering those questions! I have passed this information over to the development team to help with their investigation. I'll be sure to reach out if they need anything else, and please let me know if anything changes in the meantime.

@bielik01 @azullFR Hey folks, thanks for the additional details. This issue has been reported to the team, and they are looking into it. We'll share any news as soon as it's avail...