Ubi-Mushy

@yvzslmatc I appreciate you reaching out. This feedback has been forwarded to the team.

@chunkyseal235 Sorry to hear the issue persists after those steps. Could you create a support ticket and upload your ...

@FalcoN_tn I sincerely apologize for not getting back to you sooner. If you decide to come back to the game, I would be happy to investigate this matter further. Can you upload your system files to your ...

@gamecrusher447 Hey there, sorry to see you ran into this visual issue! It sounds like you don't currently have a video of this occurring, but I definitely recommend recording a video if this happens again as that will help greatly with investigating this issue. In the meantime, can you complete the troubleshooting in this FAQ and let me know if those exp...

@CarolinaReapin Thank you for providing those videos! Could you also create a support ticket and upload your ...

@hpoonis2010 Apologies for any confusion. By configuration we mean both hardware and software, and software can change pretty frequently. Please upload your up to date system files to a ...

@Martini Hi there, sorry for not responding sooner.

The animation and skin issues have been reported to the team, and they are investigating. I recommend keeping an eye on this forum for updates. I sincerely appreciate your patience and understanding in the meantime.

@Malice-604 Thanks for letting us know what worked for you! @seannarae Could you give this a try?

@DutchLMB4ever Hi there, thanks for reaching out to report this issue. I apologize for not responding sooner.

Could you confirm that this behavior shows up in multiple game modes? Have you noticed any similar issues with other talents?

@DeathElusive Hi there, sorry to hear about this experience. The crashing issue is still under investigation, so I recommend not playing hardcore characters in the meantime. I sincerely apologize for any frustration caused by this issue.

@guest-xZRZxMo0 Hey there, apologies for the late response. I'm sorry to hear your progress has been resetting!

If your missing characters aren't hardcore, something else may be going on with your account. I recommend creating a support ticket so our team can take a closer look at this situation for you. Please also provide any of the following details you can recall.

CHARACTERS MISSING: 
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LA...

@StickyFromRivia Thanks for the update! It is not possible to manually change your datacenter on consoles, apologies for any confusion.

The game will automatically connect to the server with the best connection when you first start the game. If you restart the game, does it still connect you to the same server? Could you also run through the steps in ...

@patrikmicrosoft Thanks for providing those screenshots!

What happens when you try and join a ranked match in solo matchmaking? Could you provide a screenshot of your current ranking stats as they appear in-game?

Also, could you confirm which PlayStation console you're playing on?

Hey folks, sorry to hear you're all experiencing this issue! I'd like to gather a bit more information to help the team look into this issue properly.

@Miko251 I really appreciate you providing that video and attempting to provide those files. I can't access those through a file sharing site, but I can pull them up through our support site. Can you create a support ticket and attach them there?

For everyone else experiencing this, please first of all confirm that the issue persists after running through our ...

@bbeijing Hey there, sorry to hear you've encountered performance issues in Rainbow Six Siege. Could you run through the steps in this troubleshooting guide to help investigate this issue?

If you still see FPS drops after those steps, please ...

Hey folks! This issue should be resolved in TU 15.4. If you're still unable to use checkpoints during raids, please let me know.

@UBiRod-M8 @R0CH3LL3 Thank you both for providing additional information! Could you also run through our ...

@gabberdabberdoo Hey there, welcome to Discussions! I'm sorry to hear you didn't receive any regulus parts from completing that raid.

Was this your first time completing the Iron Horse raid? If not, when was the last time you completed it?

@Metal_Greg Hey there, sorry to hear you're missing some content! I recommend creating a support ticket so our team can look into this in greater detail.

...

@alecus84 Hey there, sorry to hear you experienced this issue completing that Manhunt. Did this just occur the one time, or are you still prevented from finishing the manhunt? Was this in the fight with Faye Lau? Any screenshots or video you have would also be useful.