Ubi-Mushy

Ubi-Mushy



10 May

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    Ubi-Mushy on Support Forums - Thread - Direct

@sleinad_kaj Thanks for sending that over! I've sent this issue up to the team for further investigation. If they need any more information, I'll reach back out through this thread. In the meantime, keep an eye on this forum for updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@kilyan82 Glad to hear that! Please feel free to reach out if you encounter any other issues.

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    Ubi-Mushy on Support Forums - Thread - Direct

@therichgodhades You don't need a PlayStation Plus membership to upload save files or recorded clips. It looks like your latest cloud save is already uploaded, but can you record and share a v...

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    Ubi-Mushy on Support Forums - Thread - Direct

@tarmorg Hey there, I see you also posted about this in another thread. If updating your password and account information doesn't solve the issue, I recommend that you complete the steps in our basic connectivity troubleshooting FAQ.


03 May

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    Ubi-Mushy on Support Forums - Thread - Direct

@souzeman Hey there, sorry to hear about this issue! I'm happy to forward this to the team for investigation, but I'd like to gather a bit more information first.

When did you first notice this issue happening? Have you seen any other issues with dirt affecting certain mechanics?

Also, if you can grab a video of what happens when you try to airbrake after touching water then dirt, that would be very useful.

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    Ubi-Mushy on Support Forums - Thread - Direct

@blob1807 Hey there, it's possible this issue is related to the other issue you posted about. Can you check if either issue persists after verifying your files?

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    Ubi-Mushy on Support Forums - Thread - Direct

@blob1807 Hi there, thanks for reaching out to report this issue. I can definitely see how this impacts gameplay.

What happens when you bind accelerate and brake to different buttons? Are you able to bind them separately, or do they both register as the Z axis?

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    Ubi-Mushy on Support Forums - Thread - Direct

@lackadal Hi there, thanks for reaching out to report this issue. Could you provide a bit more information on what happens when you land on those blocks? I'm having trouble seeing the issue from that video.

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    Ubi-Mushy on Support Forums - Thread - Direct

@captn-jack Hey there, welcome to Discussions! I'm sorry to hear you never got that trophy.

Could you verify your files and complete one of the Summer 2021 tracks, then see if you get the trophy? If not, please grab some screenshots showing you've completed those tracks but you still don't have the trophy.

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    Ubi-Mushy on Support Forums - Thread - Direct

@legrr @k435n Hey folks, sorry to hear you're bother having trouble accessing the standard version of the game. It's been a few days since you both posted, so can you confirm whether this issue persists?

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    Ubi-Mushy on Support Forums - Thread - Direct

@sparklingw Thanks for confirming that. I've sent this information up to the team so they can investigate further. If you notice any changes, please update this thread.

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    Ubi-Mushy on Support Forums - Thread - Direct

@nateenb Hey there, welcome to Discussions! I'm sorry to hear you ran into this issue with your club access, and I apologize for the late response.

It looks like the club access subscription is now on your account. Are you still having issues accessing club features in Trackmania?

Since you mentioned purchasing club access twice, it's also possible that you were charged multiple times. If you're seeing multiple charges, please go ahead and reach out through our ...

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26 Apr

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    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks! There was an issue with statuses in Ubisoft Connect on April 21st that has since been resolved.

@Naitrino85 I'm glad to hear things are working for you now! Please feel free to reach out if you run into any other issues.

...

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    Ubi-Mushy on Support Forums - Thread - Direct

@katje-katrien Hey there, thanks for providing those screenshots!

You mentioned this is related to an issue already under investigation, did you see that in another thread? If so, can you link that here? If not, can you provide a bit more information on the issue?

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    Ubi-Mushy on Support Forums - Thread - Direct

@acidello Hey there, thanks for reaching out to report this issue! What happens if you delete those save games, verify your files, and then start a new scenario? Do those buffs still appear? If so, please go ahead and send some screenshots of this behavior so I can get this reported up.

...

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    Ubi-Mushy on Support Forums - Thread - Direct

@katje-katrien Hey there, thanks for reaching out! I see you posted a similar message in ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@katje-katrien Hey there, sorry to hear you're also experiencing this issue. This has been forwarded to the team for investigation, so please keep an eye out for further updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@pavelpru Hey there, thanks for reaching out!

I'd like to troubleshoot a little bit to make sure there aren't any issues with your local files. Can you verify your game files and check if either issue still appears?

If you still see these issues, I'd sincerely appreciate if you could take a screenshot of what you're seeing with the Plant a Tree DLC a...

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    Ubi-Mushy on Support Forums - Thread - Direct

@sum256 Hey there, welcome to Discussions and sorry to hear about this issue!

We are currently investigating an issue causing crashes on 12th generation Intel CPUs. Considering the troubleshooting you've already completed, I highly suspect this is the cause of the crashes you've experienced.

The team is working on implementing a fix as soon as possible, so please keep an eye on out for further updates. I sincerely apologize for any inconvenience in the meantime.

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    Ubi-Mushy on Support Forums - Thread - Direct

@hundread1800 Hey there, thanks for pointing this out! I've forwarded this information to the team to help with their investigation. It does appear this is part of a larger issue, and I've included that information as well.