Ubi-Mushy

Ubi-Mushy



26 Apr

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    Ubi-Mushy on Support Forums - Thread - Direct

@jezuz8000 Thanks for confirming that information. If you verify the files and still encounter this issue, could you create a support ticket and upload your ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@littlethotep Hey there, sorry to hear you're also affected by this issue. The team is still investigating, so if you can provide your save file that would be extremely helpful.

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    Ubi-Mushy on Support Forums - Thread - Direct

@uplayer-ycy Hey there, welcome to Discussions! I appreciate you reaching out to report this issue.

Can you verify your game files to help troubleshoot this issue and rule out any potential conflicts with your local files? Please also confirm whether you're using any mods. ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@deep_game22 Hey there, welcome to Discussions! I'm sorry to hear you've run into this issue.

First of all, can you verify your game files and check if that marker is still missing? It looks like there was a similar issue in the past that was fixed, so I'd like to confirm that your game is up to date and you don't have any corrupted files.

If you ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@hundread1800 Thank you for the additional clarification, and for pointing out that this seems to be the same issue in both threads.

I've gone ahead and merged your threads for better visibility, and sent this information up to the team for investigation. I'll be sure to reach out if the team has any other questions, so please keep an eye out for updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@brevusw Hey there, apologies for the late response! I'd like to personally welcome you to Discussions.

The range of each building should appear in green along roads when you select the building. If you're having trouble seeing that, please let me know.


20 Apr

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    Ubi-Mushy on Support Forums - Thread - Direct

@nize Thanks for sending over those screenshots! I just tried to open that map in my own game, and I ran into the same error message.

You mentioned this worked in the past, do you know when that was? How were you able to place blocks outside the limit and save the map?


12 Apr

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    Ubi-Mushy on Support Forums - Thread - Direct

@olivenius Hey there, welcome to Discussions! I'm sorry to hear about this situation, and I apologize for not responding to you sooner.

First of all, I'd like to make sure I fully understand the issue and how it's affecting you. Can you confirm that your renown isn't updating after restarting the game or waiting 10-15 minutes? Does the issue occur every time you leave a ranked match this way, or only after having played a few matches in the same day?

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    Ubi-Mushy on Support Forums - Thread - Direct

@zmirp Sorry to hear this occurred. Did you happen to get any screenshots or video of this incident? How long were you matchmaking before attempting to leave?

@Pellopolus Apologies for any frustration caused by this disconnect. Can you complete the steps in this FAQ to rule out some potential causes of the issue?

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    Ubi-Mushy on Support Forums - Thread - Direct

@skkarlos Hey there, thanks for reaching out about this issue and apologies for the late response.

If you're still experiencing this issue, please confirm that you've completed all the steps in our PC connectivity guide. This will help rule out some potential causes of the issue.

If the issue persists after those steps, could you...

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    Ubi-Mushy on Support Forums - Thread - Direct

@ismills Hey there, welcome to Discussions! I'm sorry to hear this happened.

Have you run into any connection issues since this incident? If so, please go ahead and complete the steps in this FAQ. That will help optimize your connection and prevent further issues.

Please feel free to reach out if the issue persists, or if you run into any other issues.

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    Ubi-Mushy on Support Forums - Thread - Direct

@gingysnapzzz Hey there, sorry to hear this is occurring and apologies for not responding to you sooner. Can you make sure you've completed all the steps in this FAQ? Even with a wired connection, there can still be conflicts within your network connection that might be causing the disconnects.

@SerUmanenho-Z4 I'm sorry to hear your fr...

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    Ubi-Mushy on Support Forums - Thread - Direct

@ronjambo09 Hey there, apologies for the late response! I see you've continued troubleshooting through your support case, so I recommend continuing there so everything is in one place. Please feel free to reach out if you need anything else in the meantime.

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    Ubi-Mushy on Support Forums - Thread - Direct

@akxme @JayKahunaLaguna Hey folks, apologies for the late response. The team is currently investigating an issue causing high CPU usage when using the Ubisoft Connect overlay. You can contribute to the issue on R6Fix to help with that investigation.

In the meantime, one workaround is to open the overlay in-game, naviga...

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    Ubi-Mushy on Support Forums - Thread - Direct

@kaenshii Thanks for confirming that. Since it's just affected a specific mouse, have you also tried reinstalling the drivers and other software for that mouse?

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    Ubi-Mushy on Support Forums - Thread - Direct

@windd Hey there, sorry to hear this occurred and apologies for the late response.

Have you encountered frequent disconnects, and were you the only person disconnected from the game? If so, I recommend running through our basic connectivity troubleshooting to investigate the source of the issue.

If you were disconnected along with t...

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10 Apr

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    Ubi-Mushy on Support Forums - Thread - Direct

@azhrei21 Hey there, sorry to hear you're running into issues setting up your crew! Would you be able to record a video showing you choosing your crew and that crew not being present?

As for saving during river raids, this is working as intended. I recommend posting your feedback in the gameplay category so it can be properly reviewed.


03 Apr

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@defkidfu Hey there, welcome to Discussions! I appreciate you reaching out with this request.

Rainbow Six Extraction has directional subtitles that can be enabled by following the steps in this FAQ. Is this what you mean by "Visual Audio"? You can also find other accessibility options in this FAQ.

If those features don'...

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30 Mar

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@lordofsidious I believe @Ubi-Viral was asking how long you typically wait before you find a match.

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    Ubi-Mushy on Support Forums - Thread - Direct

Hi @Danneman_42, I'm sorry to see you've run into this issue with that commendation! The team is currently looking into this issue, so I've sent them your information to help with the investigation. Please keep an eye out for further updates!