Ubi-Mushy

Ubi-Mushy



28 Mar

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    Ubi-Mushy on Support Forums - Thread - Direct

@BeyondUrMind2 Hey there, I'm sorry to hear you're running into these performance issues in Anno 1800! If these are still occurring, I recommend running through the steps in this FAQ to troubleshoot further.

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    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, sorry to hear you're both experiencing this! Could you create a support ticket and submit a copy of the affected save game, then update this thread to let me know that's done? You can find instructions for locating your save in this FAQ.

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    Ubi-Mushy on Support Forums - Thread - Direct

@Nicholas_Steel Hey there, thanks for the update! I'm glad to hear you were able to figure out the situation. You can post gameplay suggestions to the general discussion category.

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    Ubi-Mushy on Support Forums - Thread - Direct

@Nicholas_Steel Thanks for the additional clarification. Can you create a support ticket and attach your ...

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    Ubi-Mushy on Support Forums - Thread - Direct

@FitzChilvalry Hey there, thanks for reaching out! Could you verify your files and see if the decoration options are the same? Please also provide some screenshots of the available decorations if you can.


23 Mar

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    Ubi-Mushy on Support Forums - Thread - Direct

@BDsteelers88 Hey there, I'm sorry to hear you're running into lag in Rainbow Six Siege! Could you run through some basic troubleshooting and let me know if the issues persist?

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    Ubi-Mushy on Support Forums - Thread - Direct

@l23-nix-dabei Hey there, I'm sorry to hear you're also impacted by this issue. I can confirm that the team is looking into the challenges that aren't progressing or rewarding properly, so please keep an eye out for updates.

As for the frozen match replays, please create a new thread and provide a video of the issue if possible.

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    Ubi-Mushy on Support Forums - Thread - Direct

@m9l2 Hey there, I'm sorry to hear you're experiencing this! The team is aware of this issue and looking into it, so please keep an eye out for updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@Yano Hey there, I apologize for the delay with your support ticket. The team is dealing with an influx of contacts at the moment, but they're working on responding to everyone as quickly as possible.

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    Ubi-Mushy on Support Forums - Thread - Direct

@JuanCastro117 Hey there, I'm sorry to hear you're having trouble progressing that challenge! The team is currently looking into an issue that's preventing some operator specialty challenges from progressing, so please keep an eye out for updates.

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    Ubi-Mushy on Support Forums - Thread - Direct

@bahram-ffx Hey there, I'm sorry to hear you're also running into this issue. Were you able to try the steps suggested by Ubi-oof?

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    Ubi-Mushy on Support Forums - Thread - Direct

@Wolf-6-4 Hey there, sorry to hear you encountered this issue! This should have been resolved in a hotfix on the 14th, but please let me know if you run into any other trouble.

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16 Mar

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    Ubi-Mushy on Support Forums - Thread - Direct

@TePauw Hey there, I'm sorry to hear you're running into this issue. Can you try locating the game in Ubisoft Connect, then launching from there? If that doesn't solve the issue, please also make sure that Ubisoft Connect and the game are installed to the same drive (preferably your C drive).

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    Ubi-Mushy on Support Forums - Thread - Direct

@Nebuli61 Hey there, thanks for adding your information and screenshots of the issue. I can confirm that this has been reported to the team, and they are investigating. I apologize that I can't give a more detailed update at this time.

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    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, I'm sorry to hear you're all experiencing this issue! This has been reported to the team, and I have passed on the information provided in this thread. Please keep an eye out for updates!

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    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, sorry to hear you're all running into this issue! Could y'all confirm whether you're in a coop session when you experience this? A video of the issue would also be extremely useful.

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    Ubi-Mushy on Support Forums - Thread - Direct

@N3mB0t Hey there, thanks for reporting this! Could you record a video of the issue so I can get this reported to the team?

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    Ubi-Mushy on Support Forums - Thread - Direct

@DadKev Hey there! This does sound similar to the issue that @xcel30 mentioned, but different enough that I'd like to get a bit more information. In sessions where the regen isn't working, does anything change if you unequip and reequip the backpack?

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    Ubi-Mushy on Support Forums - Thread - Direct

@Overfl0w84 Hey there, I'm sorry to hear you're still running into this issue. Can you confirm whether this persists as of the latest update?

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    Ubi-Mushy on Support Forums - Thread - Direct

@tmbstne284 @the_Kettle Hey there, sorry to hear you're running into these issues! Although I'm glad you're able to find a workaround. Could you provide a video to better illustrate the specific issues you're running into?