Ubi-Mushy

@mleadenham Hey there! I sincerely apologize for any inconvenience caused by this issue. We don't have any updates to share at this time, but please keep an eye out for that.

@AlpineBrisket Hey there, thanks for providing that information! I've forwarded that over to the team to help with their investigation! (∩^o^)⊃━☆

Hey folks, sorry to hear you're running into this issue! This is currently under investigation, and I've forwarded your reports to the team to help with that. Please watch this forum for updates, and let me know if you need assistance with anything else!

@soullesssuicide Hey there, apologies for any confusion related to this issue. I've reached out to the team to see if we can get an update on your case, so please watch your email for that.

Hey folks, thanks for continuing to share information in this thread. I've passed that along to the team to help with their investigation

@zljatokosa Hi there, sorry to hear you've experienced this issue! This has been reported to the team, but we don't have any further updates at the moment. I recommend keeping an eye on this forum for news on that.

@dubie3795 Hi there, I'm sorry to hear you're having trouble saving your game! I see you've already tried some of the steps in our basic troubleshooting guide, but I recommend checking out the other steps there. I also see you've created a support ticket, so I recommend ...

@hundreAd1800 Hey there, thanks for reaching out to report this! Could you confirm whether that quest still appears in Enbesa after verifying your files?

@Qasrei Hey there, sorry to hear you're also having trouble launching the game! First of all, please make sure that you meet the minimum requirements for the game. If you haven't already, please also run through our basic PC troubleshooting guide.

@Violstar Hi there, sorry to hear you're missing your progress for The Division 2! To help get this sorted out, please create a support ticket and provide a short summary of the situation, along with the following information.

CHARACTERS MISSING: 
ARE ANY CHARACTERS H...

@andy811963 Hey there, sorry to hear you're running into this! The team is aware of this issue, and you can find updates on our known issues board.

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@Heimdall__PL Hi there, thanks for reaching out to report this! The team is aware of this issue, and they are looking into the matter. You can follow progress on our known issues Trello board.

@gaz2111 Hi there, I'm sorry to hear about your experience in The Division 2. Make sure to report any suspected cheating using our in-game reporting system.

Please note that cheating is against our Code of Conduct, and sharing information on cheats is against our ...

@Gabriel-Knight Hi there, I sincerely apologize for any continued inconvenience due to this crashing issue. The team is aware and investigating the situation, and we will share any news as soon as it's available.

@Irodeyourmom Sorry to hear those steps didn't help. I see you have an open support ticket, so could you update your case with a copy of your system files? This will allow the team to take a clos...

@Nihilister13 Thanks for the additional information. I see your case has been escalated, and this issue has been reported to the team. In the meantime, I recommend trying out that workaround if you can.

@killerjames425 Hi there! I'm sorry to hear about your experience with The Division 2. I can't comment on any potential compensation as this is up to the development team, but I'm happy to help investigate the issues you've mentioned and make sure they've been properly reported.

For the performance issues on PC, some players have reported similar issues and this has been passed on to the team. In the meantime, I recommend running through ...

@Pickarix Hey there, sorry to hear you're experiencing crashes in-game. As a first step to troubleshoot this, please run through our basic PC troubleshooting guide.

In the future please refrain from necroing old threads, per our ...

@Medix1 Trophies unlock retroactively when switching platform generations, but you may need to do something in-game to trigger the unlock. Have you completed any main or side quests since completing the trophy and switching platforms?

@Ghostp511 Hey there, sorry to hear you ran into this issue! The team is investigating, but I don't have any further updates to share at this time. Apologies for any inconvenience caused.