Ubi-Orion

Ubi-Orion



25 Aug

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    Ubi-Orion on Support Forums - Thread - Direct

@rohatch13

Thanks for providing that for us. This issue is known to the development team and is under active investigation. I have forwarded this on to the team investigating this issue.

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    Ubi-Orion on Support Forums - Thread - Direct

@majorsalty

Thanks for the update and glad you managed to find a workaround that resolved this permanently. We'll keep our eyes peeled for further reports and if the issue does return for you please let us know. Cheers!


19 Aug

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    Ubi-Orion on Support Forums - Thread - Direct

@b_maze

Glad you managed to get this resolved and thanks for coming back to update the thread. Cheers!

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    Ubi-Orion on Support Forums - Thread - Direct

@b_maze

Glad you managed to get this resolved and thanks for coming back to update the thread. Cheers!

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    Ubi-Orion on Support Forums - Thread - Direct

@b_maze

Glad you managed to get this resolved and thanks for coming back to update the thread. Cheers!

Comment
    Ubi-Orion on Support Forums - Thread - Direct

@brokenclassic

Hey there.

We appreciate you taking the time to provide this feedback on this arc. We'll pass this on to the team for you.

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    Ubi-Orion on Support Forums - Thread - Direct

@brokenclassic

Hey there.

We appreciate you taking the time to provide this feedback on this arc. We'll pass this on to the team for you.

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    Ubi-Orion on Support Forums - Thread - Direct

@amletkhan

Hey there.

This sounds like there might be an issue with the link between your Ubisoft account and your Xbox account. So we can check for any issues please open a support case with us.

You can reach us through the ...

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    Ubi-Orion on Support Forums - Thread - Direct

@amletkhan

Hey there.

This sounds like there might be an issue with the link between your Ubisoft account and your Xbox account. So we can check for any issues please open a support case with us.

You can reach us through the ...

Read more
Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks

The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images of this issue, please? It will help us get a better understanding of your issue in order to facilitate further investigation.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks

The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images of this issue, please? It will help us get a better understanding of your issue in order to facilitate further investigation.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there folks

The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images of this issue, please? It will help us get a better understanding of your issue in order to facilitate further investigation.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.


18 Aug

Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there.

The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Orion on Support Forums - Thread - Direct

Hey there.

The development team has been made aware of this issue and they are currently investigating it. Once additional information becomes available, it will be posted to the forums.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Comment
    Ubi-Orion on Support Forums - Thread - Direct

@guest-xol262oo

Hey there.

The team is aware of and is actively investigating reports of this issue. Could please answer and attempt the following for us:

Is the Ubisoft Connect overlay enabled (on PC)? If so, please try to disable it and check for any improvements
Do the quests come back after switching to offline mode?

Comment
    Ubi-Orion on Support Forums - Thread - Direct

@guest-xol262oo

Hey there.

The team is aware of and is actively investigating reports of this issue. Could please answer and attempt the following for us:

Is the Ubisoft Connect overlay enabled (on PC)? If so, please try to disable it and check for any improvements
Do the quests come back after switching to offline mode?

Comment
    Ubi-Orion on Support Forums - Thread - Direct

@gepin-alindra

Hey there. Are they not appearing in-game after purchase? Where are you purchasing the credits and on what platform are you playing please?

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    Ubi-Orion on Support Forums - Thread - Direct

@gepin-alindra

Hey there. Are they not appearing in-game after purchase? Where are you purchasing the credits and on what platform are you playing please?

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    Ubi-Orion on Support Forums - Thread - Direct

@dfoxma

Hey there. Hopefully they'll get back to you to let you know. Are you also having issues with crashes? Just wondering if that's why you're asking them.

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    Ubi-Orion on Support Forums - Thread - Direct

@dfoxma

Hey there. Hopefully they'll get back to you to let you know. Are you also having issues with crashes? Just wondering if that's why you're asking them.