Ubi-Peach

Ubi-Peach



07 Mar

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    Ubi-Peach on Support Forums - Thread - Direct

@bygonedream Thanks for those screenshots. I would like to take a closer look at these files. Could you please create a support case with us and upload these files? Thanks!


26 Feb

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @anubys515! I apologize the Cassivellaunus Artifact is not spawning for you. Would you be able to provide me with a video of this happening? Also, please try these steps to see if this makes any difference.

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @casperstouch! That is quite odd. Are you able to reproduce this?

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    Ubi-Peach on Support Forums - Thread - Direct

@thenorfolkian Thank you so much for that information. Please let me know if it occurs again. 🙂

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @xterror25! If these DLC were made available to you by the Season Pass, they can only be used on the platform it was originally purchased on. I apologize for any confusion. You may purchase the season pass for PC and get the DLC on that platform.

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    Ubi-Peach on Support Forums - Thread - Direct

Hi @luddmeister! This is quite an odd issue. Do you remember when this started occurring? Have you had a chance to run through these troubleshooting steps to see if they make any change? If so, could you please provide me with a video of this happening?

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @legolas_crusher! That is quite odd. Could you please try these troubleshooting steps to see if this resolves this error? If not, please send us a screenshot of this occurring


19 Feb

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @mcetnar! I apologize for the frustration you are encountering due to this issue. While I can confirm this is working as intended, I will be passing this up as feedback to the appropriate team for review. Thank you for your understanding.

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Hey @mcetnar! I apologize for the frustration you are encountering due to this issue. While I can confirm this is working as intended, I will be passing this up as feedback to the appropriate team for review. Thank you for your understanding.

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    Ubi-Peach on Support Forums - Thread - Direct
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    Ubi-Peach on Support Forums - Thread - Direct

Hey @chacholeptico! Thank you for letting us know this is how you resolved this issue!

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    Ubi-Peach on Support Forums - Thread - Direct

@rambobambibambo We are glad to hear it is mostly resolved now! Please let me know if it begins to get more frequent again and we would be happy to keep looking into this.

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @phaser! I'm sorry to hear you have received a permanent ban. Since this is account related, we would be unable to address this over the forums. Please start a support case with us and we would be happy to investigate this for you!

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    Ubi-Peach on Support Forums - Thread - Direct

Hey @ednec! Thank you so much for the suggestion! While I cannot assure you this is something we may implement in the future, I will be passing this on to the appropriate team for review. We appreciate your passion for our game. 🙂


12 Feb

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Hi @goose-andduck! Thank you so much for bringing this to my attention. Could we have you try verifying your game files? Please let me know if this does not resolve your error.

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Hi @agent_ares! Thank you for this feedback. Does this happen to you often? If so, I would like to take a look into this.

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Hi @goose-andduck! Thanks for bringing this to our attention! We do not believe this is a texture issue at this time.

If you have any other questions or concerns, please let me know.

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Hello @even_horizon! Thanks for reaching out to us and welcome to the forums!

I will be passing this feedback on to the appropriate team. While I cannot assure you that we will be adding this feature, please keep your eyes on future patch notes for any updates. 🙂

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@trans-mime Thanks for letting me know this resolved crashing for you!

@Duckscythe Understood! Please keep your eyes on your email regarding a support ticket we created for you!

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@xxmarv666xx Thanks! Please keep me updated.