Ubi-Perseids

@ekfan Hello! Welcome to Discussions! I'm sorry that you're having an issue with the FPS and ping in the game! A great place to start is by checking out our general PC connectivity guide here. If you continue to have issues, please check out this guide specifically for Rainbow Six Siege. We have a helpful guide ...

@b3NJY Hey there! Apologies for my delayed response here. I'm also sorry to hear that the game crashed and you couldn't reconnect, even after trying to troubleshoot the issue. If you haven't yet, I'd suggest going through our connectivity guide here. Since restarting the PC didn't help though, it sounds like there could be a technical issue going on ...

Hey everyone! Apologies for our delayed response here. I've gone ahead and reported the information to the team for them to investigate this further. I added everyone's information to the report as well. Again, I apologize for the delayed response but once we have any information to share, we'll be sure to update here. Thank you!

@Shane78220 @YesJailMan Thanks for providing this information, and the images! This is an issue the team is aware of and they are working to get this fixed. Please keep an e...

@TsunamiZ Hello! Sorry that you are having this issue as well. As @Atlesrex mentioned, we reported this issue to the team. This was added as a known issue in ...

@Atlesrex Hey there! Just to let you know that this was reported as a known issue in this changelog. Thank you!

@ech0v01d Hey there! Welcome to Discussions!

Sorry that you are experiencing this issue with the left turn on this map. I would suggest going through the troubleshooting steps in this guide and seeing if they help with this. If it doesn't, then would you be able to take a video of this? Once you have the video, you can upload it to a website like YouTube as Publi...

@tooInfinite Hey there! Welcome to Discussions!

Good call out here, thank you for sharing this information!

@DaniV65 Hello! Apologies but we do not have any updates to share at this time. Once we hear back or have more information to share, we'll be sure to update this thread.

@beaverman21 Hey there! Welcome to Discussions!

Sorry that you are having an issue when trying to join royal/ranked mode in the game. To help with this, please try going through the troubleshooting steps here. Please be sure to also verify your game files in case some files have become corrupted and are causing this to happen. If you continue to have this issue, would it be possible to record a video so we can take a closer look? Once you have the video, please upload it to YouTube as Public or Unlisted and share the link with us here. Thanks!

@N4zg0r Hey there! Welcome to Discussions!

Thanks so much for getting this issue reported to us. Would you also have a video of this happening? If you can, please record a video of this issue and upload it to YouTube as Public or Unlisted. You can then share the link with us here. A video will help the team take a closer look and investigate this issue further. Thanks!

@maniamaster_tm Hello! This issue is still being investigated by the team. It's not an easy fix on their end, but they are continuing to look into it. We apologize for the inconvenience caused in the meantime! Thank you!

@Currak Hey! Sorry that you are also experiencing this issue, but I appreciate you getting these images to us. I've gone ahead and reported this to the team so they can investigate this further. Once we have any updates to share, we'll be sure to update this thread. You can also keep an eye on the ...

@RobbienLive Hi there! Welcome to Discussions! Sorry to see that you are experiencing this issue with the textures and colors being wrong.

 To help with this, please try to go through the troubleshooting steps in our guide here. Be sure to also ...

@Fuel_Units Thanks for the update and for clarifying the issue further for us. Would you happen to have any overclocking software running? If so, I'd suggest you temporarily disable it and see if that helps with the crashing issue. While we do not have specific controller troubleshooting, here are some general steps we would recommend trying:

1. Download and install any driver updates for your controller from the manufacturer's website. (You've already done this so feel free to skip!)
2. Make sure that your controller is properly configured in the Windows Control Pa...

@jPedroFM Hey there! Unfortunately, we do not have an exact launch date for consoles yet. Keep an eye on the News & Announcements forum and/or the ...

@d0zy Hey there! Sorry to hear that you are missing your 3-year club access. So that we can help investigate this further, please create a support ticket on our website. When creating your ticket, please provide the ...

@systemerror87 Hey there! Sorry you're having this issue with the club access. If you made this purchase through Ubisoft Connect, please follow the steps in our guide here to check your order history. If purchased through the Ubisoft Store instead, you can check the purchase history ...

@unoclam Hey there! So sorry to see that you are having an issue with the graphics in-game. As a first step, please go through the troubleshooting steps in our guide here. Be sure to ...

@m2trash Sorry to hear that you are also experiencing this issue! If you haven't yet, please go through the troubleshooting steps here and here to see if that ...