Ubi-Perseids

@FNM21 Hey! Sorry that you aren't able to change the difficulty option for Camp White Oak. I'd also like to apologize for our delayed response here. If you're still having this issue, please try going through these troublesho...

Hey everyone! The team was unable to reproduce this issue so if you could, please provide the following information:

• Is the issue occurring for certain items, or for all of them?
• Does the issue occur in places other than the Summit?
• Would you be able to provide a video of the issue?

Thanks!

Just a note that the video provided by @T-H-U-D-D was passed along to the team.

Hey everyone! Apologies for any confusion caused. We are still investigating this issue. The team was unable to reproduce this, and would to gather more information from players still experiencing this issue.

• Does this issue occur on multiple Caesar's Guard, or only on the reported one?
• Where was the item looted from? (Ex: Summit, Countdown, etc)
• Does equipping the item change the player's total attributes?

If you are able to provide this information, I can get it passed over to the team. Many thanks!

@Jumper_SWE @Falidasign Hello! Welcome to Discussions! Sorry that the game is crashing. Is the game crashing when trying to travel from NY to DC? If so, please note that the...

@KaizerAugustus Hello! Welcome to Discussions!

Apologies that the reward is not unlocked for you. I can see that your case has been handed over to the appropriate team so they can look into this issue further. Once a specialist has reviewed your case, they will update you as soon as possible. Thank you!

@Free-Q Hey! Sorry that you are having trouble making an in-game purchase. There are some troubleshooting steps I can suggest that may help with this! First, make sure that you have your Steam Overlay enabled and that your Steam store matches your geolocation. It may also help to ...

@SmoovejAGs Hey there! Just a note that I replied to you on this thread as well, but wanted to apologize again for our delay in getting this issue fixed. An agent will update your case as soon as possible to get this looked into!

@betao200 Hi there! Welcome to Discussions! Sorry that you ran into this issue! Not being able to change the difficulty and directives was fixed during the maintenance on Friday, February 10th. Please check out the patch notes here. Thank you!

@GnarlyAtol1793 Hey there! Most of these issues should be fixed with the maintenance that occurred on Friday, February 10th. You can check out our post here for the patch notes. Please note that there are still known issues (such as traveling from NY to DC) and workarounds are shared there as well. I sincerely apologize for the frustration and disappoint...

Hello everyone! So sorry for the inconvenience these issues have caused and for any frustration as well. You can check out this post to see which issues were fixed with maintenance on Friday, and there are also workarounds listed for the game crashing when traveling between NY and DC. Thanks!

Hey everyone! Apologies that you were all experiencing these issues with the game. This should be fixed with the maintenance that occurred on Friday, but if you have any other issues, please let us know. Thank you!

@Sir_0v3rk1ll Hey there! Sorry that you were having this issue. Most of the recent issues should have been fixed with the maintenance on Friday. However, the game crashing when traveling to DC is a known issue and you can find workarounds suggested here. Hopefully, this helps, but if not, it is being investigated! Thanks!

@Sock_Monkey Hi there! Apologies for the frustration caused. The game crashing when traveling from NY back to DC is a known issue. Please try the workarounds shared in this post. Thanks!

@AllenFamily7041 Hello! Sorry that you are having these issues with your controller and with the game sounds. Just to check, were any of these issues resolved after the maintenance on Friday? If not, there are some troubleshooting steps we can try that should help. To start with, please go through our ...

@hpoonis2010 Hey there! Apologies that you ran into this issue. This was fixed with the maintenance that occurred on Friday. You can check out the patch notes here. Thanks!

@Malidictus Hey there! Thanks for letting us know about these issues with the GR9. As @xcel30 mentioned, these issues have been reported to the team. Understandably, since these are mostly cosmetic issues, the team is focused on more pressing issues at the moment. That said, once there are any updates to share, they will be posted in the ...

@silverp07 Hi there! Sorry to hear that you are not seeing all of the materials on your boosted character. As @Macs1209 mentioned, not all materials will be shared. If you are still missing certain materials, please give ...

@Vykyng666 Great! Glad to hear it. If you run into any other issues, please don't hesitate to create a new post so we can help look into it. Thank you!

@GnarlyAtol1793 Hey there! Apologies for my delayed response here. We've since had another maintenance on Friday that may have helped fix this issue. If you're still being prompted to download the game, please let me know and we can help take a closer look into this. Thanks!

@CH3MIK4L Hi there! Welcome to Discussions!

Sorry that you are also having issues with the WASD keys. Is this still occurring after the maintenance on Friday? If so, I would suggest giving these troubleshooting steps a try. And if those steps do not help, would you be able to provide a video showing that the keys are n...