Ubi-Raziel

Thank you both for getting back to me, and apologies for the delay on my side.

I have merged your 2 threads together to keep things centralised and dropped a message to our ACV team. Once I know more, I'll come back to you!

@arkhamtheknight Hello! We've not yet experienced this issue in our testing, would it perhaps be possible to provide a video please?

Although I'm currently unable to offer a workaround, we can try to reproduce this issue and implement a fix.

Thanks!

@arkhamtheknight Hello! We've not yet experienced this issue in our testing, would it perhaps be possible to provide a video please?

Although I'm currently unable to offer a workaround, we can try to reproduce this issue and implement a fix.

Thanks!

Originally Posted by uckilobirmilyon
I answered your mail

Thank you, I have just replied to you now.

Let's please keep all future contact within your support case, to avoid spamming this thread. Either me or another support agent will respond to you once you reply.

Originally Posted by uckilobirmilyon
please let's solve this problem now

Please bear with me, I am getting back to you as soon as I can.

Our email support team are currently very busy so I'm trying to speed things up for you.

I have emailed you once again!

Originally Posted by uckilobirmilyon
Heeeeeeeeeeeeeeyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy y

Hello! I'm sorry for the delay in your support ticket!

I will respond to your support ticket personally. Hopefully that will get the ball rolling for you and we can get this resolved quicker

Hello Operators,

As this issue has been around for some time and we have been investigating the multiple causes for this happening, we have decided to spilt these type of posts into two threads to continue to monitor the impact on players and bring this to the Siege teams attention on how widespread this issue is for both modes

If you are receiving the message 'Please wait, synchronising data' for a long period of time after a Casual / Ranked match, please comment on the following thread: ... Read more

Hey Exosum_!

I'm sorry we were unable to get back to you sooner, I'm happy to see your issue is now resolved!

To help both players and our support, would you be able to explain in your own words what you believe the issue was? We will use your experience if we get any other reports of this behaviour.

Thank you!

Originally Posted by chetkowa
I had this happening AGAIN.
However, this time I chose Flee fools (or something to that effect) Hard on the moral, no doubt, but after that, I could hand out ration and ship went on it's merry way.

Hey! I'm sorry for the inconvenience, I know this is a frustrating issue to face in-game.

Our team is working hard and this should be behind us very soon!

Originally Posted by LUCI5R
Excellent! Thanks for the great news - looking ...

Read more

Originally Posted by frasoucos
Thank you. Likewise!

Hello again!

I spoke to our Anno team for you. They advised me that this was an issue in the past, however they thought it fixed with our Seat of Power patch.

This fix may not have been retroactive. Can you please advise if you started you save before or after Seat of Power? This was released March 2020.

Thanks again!

Originally Posted by frasoucos
Ok. Not a problem! Recently you guys upgraded the game and you put a white line and the word RAIL on both sides of a railroad crossing. It was supposed to be sort of warning markings right before crossing the railroad. In the video you can see that the railroad and paved street crossings are all messed up.

Ah understood, thank you for going into my detail.

I will raise this with our Anno team so they can investigate, and implement a fix!

Enjoy your day

I can see the video now, thanks

Apologies if I'm missing something obvious but I'm unable to see the issue you're referring to. Can you please describe it to me?

Originally Posted by frasoucos
Hello Everyone!

Since I did not include my PC specifications on my last post and I did not see my bug report addressed in the Game Update 9.1 list, I am re-posting it again on the hope that the issue will be fixed. Sorry about that!

So, I just want to report a bug on the crossings of railroad and paved street. It's not a big deal but I would love to see it fixed! The issue began after the download of Land of the Lions DLC.
Issue visualization at: ...

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Originally Posted by FireFox2m
The transition animation when changing between cam 1 and cam 2 appears to have broken of the past couple of updates. Looks like a keyframing issue. This is not stuttery gameplay as the game runs smooth at all times.

Video of the bug- https://youtu.be/O5IwvxWTBFI

Hey!

Thank you very much for the video. I agree with you, it simply looks... Read more

Originally Posted by Loc823
hi, i was banned in might and magic: era of cháo, i'm vip14 in game and i pay so much pack, i'm send so many case about ban appeal but no one rep me, can you help me?

Hello, I'm sorry to read you've not received a reply from support at this time.

I appreciate this is a frustrating issue, but please try to avoid posting in different game forums. This sub forum is specifically for Rainbow Six Siege.

There should be a Contact Support option in our app that you can try. Please note I am unable to speed the process up for you as only our mobile team will be able to investigate this.

Thank you!

Originally Posted by pikkachu_05
So, recently on 8th of nov i got banned from my ubisoft account to play the game "Rainbow Six Siege" permanently. the mail says ive been banned for cheating, but i was not even in access of my account for one full day. i had bought the game thriugh steam and my steam account was hacked from 4th of nov to 5th of nov. . Valve instantly got back to me with a mail and my steam accoutn was recovered. I instantly opened the game and saw all my renown in the game was spent and now i was " ranked". On further poking around i realised that now i had 4 new operators on my deck to play with (this is where all my renown was spent). Being ranked was what made surprised cause i was 3 or 4 matches away from even being ranked this sesason and now it showed that i ...

Read more

Originally Posted by DogtorFlashbank
Stuck at 1/3 matches won for me, even though in reality it should be completed.

Hey! Is this regarding the Party Challenge?

We are aware there is an issue with the tracking of this challenge, and we tweeted about it here: https://twitter.com/Rainbow6Game/sta...61784661712900

Any players who contented with a full squad will receive the rewards, no not to worry ... Read more

Hello!

Can you please also confirm which platform you on playing on?

I have needed to move your thread to our PC section, as our Player Support section is now locked for posting.

Thank you!

@ubi-raziel I've got the same bug as stated above. It happend to me during the quest where you question Tonna in Tonnastadir

Hello! Thank you for adding to the thread, that's a big help.

Can you please also answer the above 3 questions?

@darth_yes Hello!

Thank you for sending us your feedback about this. I am personally unsure why there is a difference if your graphics settings are high, but I will forward this to our team!