Ubi-Redbeard

Ubi-Redbeard



18 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ KassielOs - This issue is under investigation currently.

That being said, if you can provide a video of this that I can pass on to the team, that would be excellent.

17 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the translation, El_Hereje_Arg.

Are you able to provide images or a video of this for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
No problem, thanks for getting back to me.

As mentioned in the rules here.

"“Naming and shaming” suspected cheaters is also considered trolling given that it is rarely possible to prove guilt and only causes... Read more

15 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

As WrecK3rr mentioned - we are aiming to resolve this issue with TU11.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this issue.

This is still under investigation by the team.

Apologies for any inconvenience!

14 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Senn20,

Thanks for the comprehensive list of bug reports.

I will forward this over to the team for investigation.

In the meantime, any videos you could provide of these issues would be excellent.

12 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for letting me know, Kazu82.

I'll update the team now
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for letting me know, Kazu82.

I will pass this on to the team for investigation.

Could you confirm if the 8 members removed were active members?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us, Kazu82.

If you continue to experience this, please let us know.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
No problem!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey yfnhb_

Could you please elaborate on the issues you're experiencing?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for providing your case number, tarheels181.

I'll forward this on to the team

11 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Remember to keep it civil on here

@nuxbag - I'll forward this on to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ donomath2nz - Can you confirm if you have the season pass now?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Jafooly_,

Can you confirm if this crash is still occurring?

It looks like the images from your event viewer didn't upload.

Are you able to share them?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks

This issued is targed for a fix in TU11.

More info ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey LarryMcLovin,

Sorry to see that!

If the issue is still persisting, please create a case on the website here and submit your system files for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the video, nongenuine.

I'll pass this on to the team
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for your feedback on this.

Is anyone able to provide a video of this for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey OneAlpha37,

Thank you for reporting this to us.

Does this occur every time?