Ubi-Redbeard

Thanks for getting back to us, ToyotaAygoAB10.

As you have a support case open with us already, it would be best to keep all correspondence there.

Do let me know if you have any further questions.

Thanks for getting back to us and confirming that, ZeroRvs.

I'll pass this on to the team.

Hey Wumpus_872,

Sorry to hear that you're experiencing this crashing issue.

Could you confirm if you receive an error message at all when the crash occurs?

Thanks for the continued updates on this, folks.

If you have attempted the steps here and it has not helped, please reach out to us via Twitter or ... Read more

Hey Marcosxd2000,

Thanks for reaching out to us.

Could you please check out the steps in the guide here to see if this helps?

Do let me know the outcome.

Hey DemonKing1528,

Thanks for reaching out to us.

Firstly, I'd recommend you disable background apps to see if this helps.

A guide to doing this can be found here.

If this doesn't help, please reach out to us via the support website by opening a live chat session or through our social media accounts on ... Read more

Hello Spiderpig232,

Thanks for reaching out to us.

Please send us a message via Twitter or Facebook so we can look into this for you.

Alternatively, you can create a case on the website ... Read more

Hi Somonday,

Please refrain from commenting on older posts as this can cause newer issues to be missed.

Please reach out to us via Twitter or Facebook so we can look into this for you.

I'm going to go ahead and close this thread.

Hey GoldBrady,

This issue has been forwarded on to the team for investigation.

We have no further information at present but thank you for taking the time to reach out to us.

Thanks for getting back to us, GamingForumDK.

Could you confirm if you're still experiencing a crashing issue?

If you are, I recommend verifying your game files to see if this helps.

Hey davidsiefker,

Thanks for reaching out to us.

Regarding your issue, this forum is for Assassin's Creed Odyssey issues.

The main Assassin's Creed Valhalla forums can be found here.

Do let me now if you run into any issues with posting on the new forums.

Hi there,

You have posted this in the Assassin's Creed Odyssey forums.

You can find the new Assassin's Creed Valhalla forum here.

Do let me know if you run into any difficulty when posting there.

Hey folks,

Thanks for the updates on this.

Just to confirm - did you crash before losing the save game or did it simply not load when launching the game again?

Hi folks,

If you're still missing your saved game progress, do reach out to us via live chat, Twitter or ... Read more

Thanks for the video, Regicide58yt!

I'll forward this on to the team.

We are still looking into issues with the quest.

Regretfully, we have no further information at present.

@ Regicide58yt - Are you able to provide an image or a video of this for investigation?

Hey folks,

This issue has been reported and is under investigation by the team.

I do apologise for any inconvenience caused.

For future reference, issues with Assassin's Creed Valhalla will need to be reported via the new forum here.

Hey there,

Thanks for taking the time to reach out to us with your report!

I can see this thread is to report issues with Assassin's Creed Valhalla.

For future reference, issues pertaining to Valhalla should be posted in the forums here.

The issues you have reported are both under investigation already. ... Read more

Hey jimi-007,

Thanks for reaching out to us.

I've passed this on to the team for investigation.

I will also forward your support case on to the correct team.

Please be aware, we are currently experiencing a high volume of contacts, so our response times may be slower than usual.