Ubi-Redbeard

Ubi-Redbeard



12 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey DerMeisenJager,

Thanks for reaching out to us.

Do you experience this issue when fighting AI also?

Are you able to provide a video of this for investigation?

11 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the update, kojiking76.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear you're still awaiting a reply, xwarek.

Can you confirm if you've still not received a reply?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Were you able to upload the video, Nightritual1332?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

If anyone is able to provide a video of this, that would be excellent.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us, TimesLostArc.

Do you have a support case open already with us?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

Textiles can be used to buy in game items.

You can find out more in the support article here.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey WimpMiester,

Can you confirm if this issue is resolved for you?

10 Aug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Treamnate

Could you please create a case on the website [URL="https://support.ubisoft.com/en-us/Cases/New"]here[/URL so we can look into this for you?

Thanks!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey rocher-,,

Thanks for your report.

As mentioned, naming and shaming is against the forum rules and can result in a ban.

I have edited your post but I'm unable to edit your title.

Please be mindful of this in the future.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to hear it
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Imagine_Brata,

Thanks for reaching out to us with this.

I will forward this on to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey iDSi_Petsmart,

Sorry to hear that.

I can see you have received a reply on your case now.

@Nikx2019 - were you able to resolve this?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey SamSam1105,

Could you please reach out to our live chat support here so we can look into this for you?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you're experiencing this issue, please reach out to our live chat support here.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey HoneyBea82,

Are you able to provide a video of the sound and video issue for investigation?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
The team are still looking into this, sdbonez.

Apologies for any inconvenience.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey carlosRaytc,

We can only assist in English on this forum, unfortunately.

If you wish to receive support in your native language, please create a case on the website here.

Otherwise, if you're able to, please translate your issue.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear this is still ongoing for you, TDC-Swissi.

Please create a case on the website here so we can look into this for you.

Thanks!
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reporting this to us.

I will forward this on to the team for investigation.