Ubi-Redbeard

Ubi-Redbeard



04 Dec

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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the update on this, MaxSteel9011.

I do apologise for any inconvenience caused.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates, folks.

Apologies for any inconvenience caused.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for your patience with this.

The team are still looking into this issue.

I do apologise for any inconvenience caused.

03 Dec

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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Spidey UK,

Does this occur with every new patch you earn?

02 Dec

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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey WL Siiiii,

Thanks for reporting this to us.

I will forward this on to the team for investigation.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for clarifying that, QnHarlyPnkRngr.

I've forwarded your suggestion on to the team.

01 Dec

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@Hipopotalamus - please refrain from reopening closed threads.

As for your issue, do you have a support case open with us already?
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for your continued patience with this, folks.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

Does the issue still occur when joining another players session?

Is anyone able to provide is with a video of this issue?
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Romuluss.,

Thanks for reaching out to us.

Are you able to provide us with a video of your slow loading timeswhen fast travelling/launching the game?
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey AlexaCyde,

Thanks for reaching out to us.

Do you have a support case open with us already?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Curaitis07,

Apologies this thread was missed.

@ unknown_merc44 - thanks providing an update on this.

I will pass this on to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Imagine_Brata,

Thanks for reporting this to us.

Do let us know if you continue to experience issues with loot.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hello ido2105,

If you're still experiencing account issues, you can reach out to us via Twitter or Facebook so we can take a look into this for you.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us.

This is intended behaviour for the level 1 exotics.

I will pass your suggestion on to the team
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey gospa5350,

Thanks for confirmning this issue is resolved.

I'll close this thread now for you

30 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Ghost23exe,

Could you please reach out to us via Twitter or Facebook with your ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey unknown_merc44,

Thanks for taking the time to report this to us!

I will forward your report on to the game team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hello nongenuine,

Thanks for the updates on this.

If you haven't already, please reach out to us via Twitter or Facebook so we can look into this for you.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey KinderX16,

Thanks for reaching out to us.

I've forwarded your suggestion on to the team for investigation.