Ubi-Redbeard

Ubi-Redbeard



09 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Tet2,

As WrecK3rr confirm, your character is stored online and is tied to your Ubisoft Account.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey SubGama23,

Thanks for your feedback on this.

I'll forward your video on to the team.
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    Ubi-Redbeard on Support Forums - Thread - Direct
@ tarheels181 - Do you have your case number? I'll take a look into this for you.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey CWO4USN,

Could you provide me with your support case number, if you have one open already?

08 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this.

I'll pass the feedback on to the team!
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    Ubi-Redbeard on Support Forums - Thread - Direct
Perfect, thanks nuxbag.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to me, Regnar_Lothbrok.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

Can you confirm if you're still missing the rewards?

If you're still missing the content, please create a case on the website here so we can look into this for you.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to me, Valshares24.

I will make a note of this and let the team know!

@CrazyScots - Thanks for the info!
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    Ubi-Redbeard on Support Forums - Thread - Direct
Hey nongenuine,

Are you able to provide images or a video of this?
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the update on this, Baron_ZuZU.

The team are still looking into this issue.

Apologies for any inconvenience caused.
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    Ubi-Redbeard on Support Forums - Thread - Direct
This issue is still under investigation by the team.

Apologies for any inconvenience in the meantime.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

We hope to have this issue resolved in a future update.
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    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

This issue is still under investigation.

Regretfully, we have no further information at this time.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@Epoch_King - If you're experiencing connection issue in game, it would be beneficial to create a support case so we can further troubleshoot this issue with you.

If you wish to receive further support regarding this, do let us know.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey nuxbag,

Thanks for the videos.

Looks like the last link you have provided just redirects to the forum home page.

Are you able to provide the link again?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey DmdttPS,

Thanks for reaching out to us.

I will forward your report on to the team.

In the meantime, any videos of the sound issue you're reporting would be excellent.

07 Sep

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
GlennFlatpack - The issue is still under investigation but we have no further information at present.

Thank you for your patience.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us, Jelazus.

Were you able to replicate this issue?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Valshares24,

This issue has been reported but we need further information.

Could you please provide a video of this for investigation?

Does it happen with a specific turret?