Ubi-Redbeard

Ubi-Redbeard



30 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hi Theorah,

Could you please confirm if you have completed all stronghold's in your own session?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey charcbriq,

Just to confirm - this issue is now resolved?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hello scrimpty,

Please refrain from posting on older threads.

In regards to the issue you're experiencing, could you confirm the last apparel item you received?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ SephBlades - Please refrain from reopening older threads.

Could you provide more information on your issue?

Which world tier are you unable to advance from?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for your patience with this, kevoroid.

The team are still looking into this.

I will reach out to them regarding this once again.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@kevoroid - I've replied to you on another thread
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for getting back to us, Rockleon_Aman.

This has been forwarded to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
The team are still looking into this issue.

I do apologise for any inconvenience caused while this is under investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear that, joaobeltrao.

Could you confirm if the workaround is also working for you?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey theSYKOspaz,

I'm sorry to hear that!

I do apologise for any inconvenience caused with this.

If you decide to attempt this mission again, do let me know the outcome!

29 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for confirming that, Wolfshade54.

Could anyone else confirm if their rewards are showing?

28 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Sorry to hear that, keshet33.

Are you still awaiting a reply on Facebook?

27 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Shayutz.,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey SubjectD17,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hi SubjectD17.

If you're experiencing this error message, it's likely you're logging in with the incorrect Steam and Ubisoft Connect account combination.

Please ensure you're logging in to the correct combination of accounts.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey BlancoAmadeus,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hello Green_Ghost2019,

Sorry to hear you're unable to connect in game.

Could you confirm if you receive an error message at all?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey keshet33,

If you're still experiencing this issue, you can reach out to us via Twitter or Facebook so we can troubleshoot this issue further.

24 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ SmoothSeparator - any plans for compensation will be communicated officially.

Regretfully, I have no further information to share at the moment.

23 Nov

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the updates on this, folks.

Glad to see this issue is resolved.

Do let me know if this is not the case.