Ubi-Redbeard

Hi Theorah,

Could you please confirm if you have completed all stronghold's in your own session?

Hey charcbriq,

Just to confirm - this issue is now resolved?

Hello scrimpty,

Please refrain from posting on older threads.

In regards to the issue you're experiencing, could you confirm the last apparel item you received?

The team are still looking into this issue.

I do apologise for any inconvenience caused while this is under investigation.

Sorry to hear that, joaobeltrao.

Could you confirm if the workaround is also working for you?

@ SephBlades - Please refrain from reopening older threads.

Could you provide more information on your issue?

Which world tier are you unable to advance from?

Thanks for your patience with this, kevoroid.

The team are still looking into this.

I will reach out to them regarding this once again.

@kevoroid - I've replied to you on another thread

Thanks for getting back to us, Rockleon_Aman.

This has been forwarded to the team for investigation.

Hey theSYKOspaz,

I'm sorry to hear that!

I do apologise for any inconvenience caused with this.

If you decide to attempt this mission again, do let me know the outcome!

Thanks for confirming that, Wolfshade54.

Could anyone else confirm if their rewards are showing?

Sorry to hear that, keshet33.

Are you still awaiting a reply on Facebook?

Hey Shayutz.,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more

Hey SubjectD17,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more

Hi SubjectD17.

If you're experiencing this error message, it's likely you're logging in with the incorrect Steam and Ubisoft Connect account combination.

Please ensure you're logging in to the correct combination of accounts.

Hello Green_Ghost2019,

Sorry to hear you're unable to connect in game.

Could you confirm if you receive an error message at all?

Hey BlancoAmadeus,

Sorry to hear you're also experiencing this issue.

Please reach out to us via live chat, Twitter or ... Read more

Hey keshet33,

If you're still experiencing this issue, you can reach out to us via Twitter or Facebook so we can troubleshoot this issue further.

@ SmoothSeparator - any plans for compensation will be communicated officially.

Regretfully, I have no further information to share at the moment.

Thanks for the updates on this, folks.

Glad to see this issue is resolved.

Do let me know if this is not the case.