Ubi-Redbeard

Hey ThatRandomD2020,

Can you confirm if you receive an error message at all when the game crashes?

Hey folks,

Sorry to hear that!

The team is currently looking into this issue.

We have no further information at present.

Apologies for any inconvenience!

Hey Master_1st,

Can you confirm if you have been able to download the game successfully?

sorry to hear that, GajeelRedfox12.

Can you confirm if you're running Vulkan too?

Hey folks,

Are you receiving an error message when you're disconnected?

Hey folks,

If you're experiencing this issue, please create a case on the support website here and submit your system files for investigation.

Please let me know your case number when it's created.

Thanks for confirming that, Superfly1309.

I've taken a look at your DxDiag and it appears you do not meet the minimum requirements to run the game.

Apologies for any inconvenience.

I'm glad to see this is resolved for you, Lineplex.

Hey there,

Sorry to hear this is occurring for you.

Can you please create a case on the support website here and submit your system files for investigation?

Please let me know the case number when you have created it.

Hey TheLordVenomYT,

Can you confirm if you're running the game via Vulkan?

Thanks for the updates on this, folks.

This issue is being looked into by the team.

In the meantime, apologies for any inconvenience caused.

Thanks for getting back to me.

Can you confirm which screen you use as your primary screen?

It may also be beneficial to ensure your drivers are fully updated.

Thanks for getting back to me, yluucaa.

Can you confirm if the game is still launching on your non-primary screen?

Hey yluucaa,

Thanks for reaching out to us.

Can you confirm if this is the case?

Hey Zenie35,

We generally recommend to not play games with 4G.

Can you confirm the error message you've received?

Thanks for your translation, Johanderbravo.

Can you confirm if you have created a support case?

Hey rokda67,

Thank you for your feedback regarding the servers.

Hey there,

You can check out the specs needed to run the game here.

We cannot guarantee the game can run on laptops without any issues.

Hey MYSTICQC,

Thanks for reaching out to us.

Can you confirm if this issue is resolved by verifying your game files?

Thanks for the update, Bitey-.

This issue is under investigation.

Apologies for any inconvenience caused while we look into this.