Ubi-Redbeard

Ubi-Redbeard



13 Jul

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ ACfanboy1337 - thanks for your video.

If you do open up a support ticket, please let us know the case number so we can take a look
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Nikitanfs007

I've moved your thread to the open beta section of the forums.

Can you confirm if this issue is still persisting for you?

I recommend running through the connection troubleshooting steps here for help with this.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the continued updates on this issue.

We have no further information at present.

Thank you all for the patience while we look into this.

26 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Grym27 - Can you confirm if you have a support case open?

24 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey urpoor,

Thanks for reaching out to us.

Can you confirm if this has happened since?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey ShadowTempestz,

Sorry to hear that!

Please create a case on the website here so we can look into this for you.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey JAYYE_,

Please create a case on the website here so we can look into this for you.

Please provide me with your case number, when it's created.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

If you're banned in-game, I recommend you create a case on the website here so we can look into this for you.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey there,

Sorry to hear that!

Is the sound picked up during video recording?

If so, are you able to provide a video of this?

In the meantime, I recommend performing a clean installation of your sound drivers.

bug

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey wolffang-,

Are you still unable to play?

Did you receive a temporary ban?

Mmr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey reaper07521,

Sorry to hear that.

Has this happened since?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Yogofu,

Thanks for reporting this to us!

Just to confirm - you were able to complete the challenge?

23 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ROBNETT0405 - If you haven't already, please reach out to our support team so they can look into this for you.

22 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Glad to see your issye is resolved, ShadowWindWolf.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey,

Thanks for reporting this and thanks PapaPewpew for the image provided.

I'll forward this on to the team for investigation.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the continued updates on this, folks and thank you for your patience while we look into this.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for reporting this.

Just to confirm - it's the same place/gear for everyone?

21 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

If you're still experiencing this issue, please reach out to our live chat support here.

20 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for your input, Sector.ARG.

I'll forward your feedback on to the team!

19 May

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey njan-troll,

Thanks for reporting this to us.

I will forward this over to the team for investigation.