Ubi-SpaceCats

Ubi-SpaceCats



19 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@moshthun Hey there! Thanks for providing this video. Can you please make sure your save is uploaded to the cloud, so that I may add your information to our team's investigation?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@sidsixt Hey there, and thank you for adding onto this. Can you please let me know what platform you're playing Assassin's Creed Valhalla on, as well as if you've been able to recreate this issue?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@superfly_boss Hey there, and thanks for reaching out to us on the forums concerning this. Could you please take a short clip of this happening, so I can report this to our teams?

In addition, I'd like you to attempt the following troubleshooting to see if this resolves the issue:

  1. Xbox One Basic Troubleshooting
  2. Uninstalling a...
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    Ubi-SpaceCats on Support Forums - Thread - Direct

@solagratia83 Hey there, and thanks for reaching out on our forums! I can confirm our teams are still looking into this, and when there's an update, I will be glad to share it here. Thank you for your ongoing patience.


13 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@spirantcrayon22 Hey there! Could you upload a screenshot of that, as well?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@fafibo Hey there! To clarify, is it the World Event "Carpe Diem"?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xtcaxlooney Thanks, can you please show me a screenshot of your order tree?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@spirantcrayon22 Thanks, just wanted to confirm! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@julaisorbao Gotcha! The install size also includes all of the patch updates that have been released since the game was launched. There is an update scheduled this week which will include a data restructure which will reduce the overall game size. For more information please check the forum post ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xtcaxlooney Hey there! Just to clarify, are you referring to the "Order of the Ancients"?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@waldo_0912 Unfortunately, I am unable to see the transactions on the backend that you've made on the PlayStation store, which is why you'd need to reach out to them. I do sincerely apologize for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@tbala1 Hey there! Thank you so much for posting your solution to this, it is much appreciated! 😊 👏

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@oneofmykids Hey there! Sorry to hear that Vagn is missing and you're unable to proceed with the River Raids. Could you please provide a video of this to show Vagn is not present at his usual location using Eivor and your Raven? Can you also check around Ravensthorpe to see if he can be found anywhere?

Thank you in advance!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@tncob Thank you so much for the video demonstrating this! I'm happy to send this report to our teams for further investigation.

However, can you please try the steps below and report back to me with the results?

  1. Verify your game files
  2. ...
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    Ubi-SpaceCats on Support Forums - Thread - Direct

@capnhyaku Hey there, sorry to hear that this issue has returned. Have you tried meditating to see if that helps? Let me know!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@waldo_0912 Thank you very much for these images! It looks like this isn't a compatibility issue, so you'll need to contact Sony Support to ensure your content is delivered. Sorry for the inconvenience.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@emeraude_heda Hey there! Sorry to hear you're running into this issue with not finding the body. Just to clarify the issue, can you please upload a short clip of this occurring? It will help our teams get a better idea of what is happening.

Thank you!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@avenger237 Hey there, sorry to hear you've encountered these issues! Can you please upload images of the weapon card being absent, as well as the reverted tattoos upon return to Ravensthorpe?

Thank you in advance!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ace3001 Hey there! Sorry to hear you're dealing with this issue with the language settings defaulting.

For this issue, we'll need to look into your account and potentially some system files, so I invite you to reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@happyclouds89 @bdzycxc Hey there, thanks for your reports! I've forwarded this to the Assassin's Creed team. 😊...

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