Ubi-SpaceCats

@bielik01 @SpirantCrayon22 Gotcha, thanks to you both for clarifying. I will let the Assassin's Creed team know that this issue persists. I apologize for any frustration ...

@itsax7 Thanks so much for updating us, and I'm glad to hear you were able to proceed as normal! Your feedback will be helpful for other players with this issue. Happy gaming.

@julaisorbao Hey there! Apologies for any frustration this has caused. Is it attempting to download the game twice?

@dzabuza880 Glad to hear this, happy gaming!

@gui_heinen Ah, thank you, and apologies for my oversight. I've added your information to our team's investigation of this issue. Keep your eye on News & Announcements page, as well as the ...

@waldo_0912 Thanks! Can you please show me an image of the back of the case?

@mr_djempy Hey there! Sorry to hear you're unable to proceed after defeating Tedmund in "The Man Behind the Man". Can you please let me know if this issue has been happening for you for a while, or if it only came about since 1.5.0.1?

@d-warrior Thanks so much! I've reported this issue to our teams. When I have an update to share, I will reply here. Thank you again for your help and cooperation so far.

@jjdh123 Hey there! Sorry to hear that Eivor is a bit tipsy when you're trying to load into the game.

Can you please let me know if meditating helps this?

@uzi90030 Hey there, sorry to hear you're not seeing your DLC. After checking over your account, I would suggest that you reach out to us privately via our Support Website, ...

@spirantcrayon22 Hey there! Sorry to hear this issue has returned for you. I appreciate the video. Just to clarify for our teams - this only started after version 1.5.0.1?

Can you please also go through our Xbox One basic troubleshooting steps, to see if they help remedy this issue with the scrolling?

@king_ludaka Hey there! I am glad you're able to update and launch your game without a problem.

As far as the Twilight pack - our teams are aware of the delay on them, and you should get an email soon on how to redeem your content.

With the crashes you're encountering with the Animus store, can you please let me know if you're getting a specific error message or code when this happens?

@spirantcrayon22 Sure, I'd be happy to pass along your feedback.

@noy_16 Hey there! Sorry to hear of the frustration this has caused. We have been experiencing delays with the delivery of the Twilight pack. If you're still not seeing it in your inventory, I invite you to reach out to us privately via our Support Website, ...

@waldo_0912 Hey there, I am sorry to hear you didn't receive your premium starter pack! Can you first tell me if your game is a physical or digital copy?

@alex4nder_57 Hey there, I am sorry to hear that you have been experiencing issues with The Masters quest. Is it missing from your quest log?

@gui_heinen No worries - thank you for your reply. We've seen this issue in some new-gen PlayStations, so I've gone ahead and added this to our team's report. Can you also let me know if you're using performance mode or resolution mode? Is auto-saving the only time you notice the stuttering?

@petrolprime Thanks so much for this video and steps! I've reported it to the Assassin's Creed team. Cheers!

@fredericco400 Thanks for the update, I'm glad to hear you were able to get your runes back and are able to proceed with the game! Don't hesitate to reach back out should you need any further assistance!

@ahmetbatuhand1 Thanks so much for your detailed reply. So that our teams can look into this further, I'd recommend that you reach out to our Support Team via our Support Website, ...