Ubi-SpaceCats

Ubi-SpaceCats



05 Mar

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@wolfgirlboi Hey there, I'm sorry to hear you're having trouble in Assassin's Creed Valhalla. Can you please let me know what exactly is happening when you try to choose a gender or access your inventory?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@pheonix01980 Hey there, I'm sorry to hear you're encountering this issue in Tossing and Turning. Are you able to load a previous save?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@althalus401 Thank you for the video! Can you please confirm that your game is updated to the latest version (1.5.0)?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ackros_22sas Hey there, I am sorry to hear that you're unable to access the DLC. Can you please send a short clip of this ocurring, so I can look into this further?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@txrpid Hey there, I'm sorry to hear you're experiencing these crashes. As a first step, could you have a look at our Basic PC Troubleshooting guide?
 
 
Another important step to take when you're experiencing these on launch is to make sure that your game and launcher(s) are on the same drive, preferably the hard drive. 

If after you've gone through the steps, you're still having issues launching your game, please reach out to us via one of the methods below with copies of your ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ghey_fish Hi there, I am sorry to hear you're encountering these crashes when trying to launch Assassin's Creed Valhalla. Can you please go through the steps in our PS5 basic troubleshooting guide, to see if these help?

Since this is the only game this is occurring in, I'd also advise that you uninstall and reinstall the game.

Please let me know if you continue to encounter these issues after trying these steps.

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    Ubi-SpaceCats on Support Forums - Thread - Direct


@velocipray365 Hey there, sorry to hear you're dealing with these latency issues. If you haven't yet, please check out our dedicated guide for connectivity issues in Rainbow Six Siege on PC.

If you're still having this issue after this, Please reach out to our Support Team via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct


@eternityenjoyer So glad to hear this, happy gaming! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct


@urnameischeeks Hey there, I am sorry to hear you're unable to join a match with your friend. If possible, can you please send me a short clip of this occurring, so I can look into this issue further?

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    Ubi-SpaceCats on Support Forums - Thread - Direct


@yahwei Hey there, I am very sorry to hear it's taking a while to get back to you regarding your ban appeal. Our teams are busy working with each case that comes in, and we unfortunately do not have a current ETA as to when your case will be updated. I assure you that once there is an update, our teams will reach back out to you.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@callmegrizo Hey there! Sorry to hear you're getting this error. This message usually indicates that you have a corrupt .DLL file. To remedy this, I'd suggest updating your Visual C++ Redistributables using our guide here.

If your error persists after this, please reach out to our Support Team via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@itspost Hey! I can confirm that this is an issue our teams are actively investigating. I do apologize for the frustration this has caused you and the community. When we have an update to share concerning this, it will be posted here on our News & Announcements page, as well as the game's Twitter.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@ranahiren007 Hey there! At this time, I have any updates to share. I apologize for the frustration this has caused. When there's an update to this issue, it will be posted here on our News & Announcements page, as well as the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@gattokfg Hey there! Sorry to hear you're having these issues with crashes and errors. Can you please have a look at our dedicated Rainbow Six Siege PC Connectivity guide to see if these steps help?


28 Feb

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@mrsmithzoo Hey there, and I apologize for this frustrating problem you've run into! I also much appreciate the video provided.
We haven't had any other reports of this so far, so as a first step, can you please go through the steps in our Basic PS5 troubleshooting guide? I'd like to see if those steps have any effect on the issue.

Thanks!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@d-warrior Thanks so much for this detailed video! Can you please tell me how long you have noticed this happening? Has it happened before, gone away, and returned, or always been present?

Just to check, can you please also go through our basic PC troubleshooting guide, making sure to ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@et4hiel Sorry to hear this! I have reported to our teams that this issue persists after the latest update. We will update you when we hear back from them. Again I apologize for this frustration.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@robert301 Thanks for the image. Since your issue persists, I'd recommend that you reach out to our Support Team via our Support Website, Twitter DMs, or ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@diazwatson Hey there! From your video, it looks like you only have 14 medallions. You will need 15 to turn into Hytham.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@maddddinmit4d So glad to hear that the latest update has resolved this issue with "A Hidden Weakness". Happy gaming! 😊