Ubi-Spud

Hey Khonsure!

We will certainly be able to look into this for you, however we would need you to create a case and provide screenshots showing you have completed this mission, and what rewards you are missing exactly.

When you have created a case, let me know!

Hey there, welcome to the forums!

I'm sorry that you're getting this error code when you try to play. Could you please run through the steps in this FAQ, as the code indicates a connectivity problem, and that FAQ is designed to fix them.

If the issue persists after following the guide, please let us know!

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Originally Posted by Nicodemous_55
Just make it where the game is runnable through steam. Add it as a not steam game and it allows you to use the controller support

Thank you for the tip, but please try not to bump older threads! I hope you advice helps others who are experiencing a similar issue.

Originally Posted by KZ-BoBJones17
Both files submitted on

Mar 26, 2021 at 03:48 PM EDT

Wonderful, thank you! I'll get our technical team to have a look and we'll get back to you via email.

Originally Posted by KZ-BoBJones17
Yes.

Every single day, after i play 4 or 5 matches problem starts. Then i close the game and open again and i have another 4 or 5 matches before problem starts once more.

Thanks for clarifying this! When it happens again, please create some fresh system files:

DX Diag

... Read more

Hey Veylith!

Thanks for getting in touch, and I'm sorry you are unable to trigger this mission. Might be an obvious question, but does restarting the game help at all?

If not, could you please run through this guide (as these issues are usually connectivity related) and let us know if the issue persists?

No worries, closing thread!

Originally Posted by NSG_Freekdawg
Well get home from work and clicked on the Division 2 short cut today and played for about an hour. Had to go and get something to eat so quit the game and after eating double clicked the division 2 short cut and nothing this is the forth time it happened the first three times it happened i uninstalled and reinstalled but i dont feel like doing that again, the short cut should not just randomly stop working.

Hey NSG_Freekdawg! Welcome to the forums!

I'm sorry that the shortcut seemed to stop working. Are you able to launch the EXE directly?

In this case I would suggest creating a new shortcut from the EXE in the game fol... Read more

Hey there, thanks for getting in touch and welcome to the forums!

I am sorry that this is happening. Could you please try deleting your config file, located here:

%USERPROFILE%\Documents\My Games\Tom Clancy's The Division 2\

After this, please adjust your display settings again (Full screen, FPS etc) and let me know if the issue persists.

Hey there, thanks for getting in touch!

What is your Season Level? After 100, you should be getting caches for each level up.

Originally Posted by itsjustm3
Well , I installed Division2 on a second PC - without any settings - just a clean install with my uplay account .. and also stuck at 60fps!


Looks like something with the cloud-sync is wrong - maybe my account is listed as "xbox or playstation" with this fps limit ???????????

This is not possible - the FPS is based entirely on your settings on PC. Can you please show us a screenshot of your graphical settings?

Alrighty, are you using KB+M or a controller? Any peripherals connected?

Please verify your game files and let us know if the issue persists.

Hey SrC4rlos! Welcome to the forums.

I am sorry that this is happening. Does this happen with every gun, and are you able to trigger this or is it completely random?

Thank you for all the updates! I will forward this issue to the team, but yes, it does seem like a visual bug rather than anything more sinister than that.

Originally Posted by apsingh1
Where do we raise a support case? Link pls.

Apologies! You can create a case here.

Hey OtterNas3n!

I'm sorry you are still having issues with the game, even after the extensive troubleshooting performed on your case. If the latest update did not resolve this issue for you, feel free to re-open said case and we'll see if there's anything else the developers can suggest in your situation.

Hey Craigfocus!

Thanks for getting in touch. As with your case, we are aware of this issue and it is being looked into. We do not have any further information to share at this time. Rest assured, when we do it will be shared.

I'm not a developer/programmer so can't really comment on how difficult it would be to fix, but I can tell you that the developers know that this is an issue.

Hey there, thanks for getting in touch!

I'm sorry you are getting so many DELTA errors since the latest update. Please run through the steps linked in this FAQ, as it is designed to tackle DELTA errors specifically.

If the issue persists, please let us know!

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