Ubi-Spud

Ubi-Spud



11 May

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    Ubi-Spud on Support Forums - Thread - Direct
Hey folks! The servers were indeed having issues when you guys were replying to this thread, but things should be up and running now. If any of you continue to have issues with the game, please let us know.

Thanks so much for all of your patience!
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    Ubi-Spud on Support Forums - Thread - Direct
Hey there!

Jaga.Telesin is indeed correct, this is more than likely due to the recent server issues we were experiencing. Things should be running smoothly now, so please let us know if you need any further assistance!
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    Ubi-Spud on Support Forums - Thread - Direct
Hey there! This was happening due to an issue on our end that has since been resolved. If this issue persists, please let us know, but everything should be running normally now. I'm sorry for the disruption caused!

02 May

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by AgroZocker
Is it possible to join a NA team whos in the next NA Tournament from the EU because they need a 5th player if something goes wrong with another teammate. And the EU Player doesnt even have a bad Ping and played with this team for a while.
Hey there! As stated in the Dominion Series page, the to... Read more

01 May

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by MullatoPenguins
Yup, I can explain that. So I can always load the game reliably. I can even enter a queue and pick a hero. But as soon as it get to the point where the heroes are facing each other and the game is loading, that's where it crashes I can't even do a training match with my friend
I'm sorry to hear this! We did have reports of similar crashes a few years back, however the developers were unable to reproduce the issue. Could you please provide a link to a video in this thread? Could you also let me know whi... Read more
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    Ubi-Spud on Support Forums - Thread - Direct
Hey there, thanks for getting in touch and I'm sorry you have been experiencing this issue.

For regulatory reasons beyond Ubisoft’s control, For Honor rewards and other Live services are not available in countries such as Iran, Cuba, Myanmar, Syria, Sudan, North Korea and Crimea. Ubisoft will continue to closely monitor any evolution of the applicable regulations to ensure both our compliance and ability to offer our games in your country whenever possible.

30 Apr

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by JVB.
I tried but unfortunately I uninstalled webroot incorrectly. Im going to try contacting the company that originally installed it on my computer to resolve the issue. Ill let you know if I have any luck with that, whether I end up fully uninstalling webroot or reinstalling it.
No worries! Feel free to update this thread when ready, we'd like to now if the issue gets resolved.

29 Apr

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by Superkajda
i can acces my router but he sadly cant i will tell him about the antivirus thing.Thank you
No worries! I hope it helps, but I also hope you manage to access the router settings at some point.

28 Apr

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by OhCactusCat
this started happening to me a week ago, hello?
Hey there, I'm sorry you are experiencing this! Please create a case and upload your system files - we'll need to have a look at these to determine the cause. Once done, let us know and we'll have a look!
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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by GhostReconPZB
Hello! my case number is 14600652 Thank you for your help!
No worries! I can see we are awaiting some images from you, so please get them uploaded and we'll be able to assist you further. We can sort this out via your case from this point on.

27 Apr

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    Ubi-Spud on Support Forums - Thread - Direct
Originally Posted by GhostReconPZB
Hiya,
not to be a burden but the characters are still locked and its been approximately 48 hours.
Not a burden at all! I'm sorry that the characters are still locked. Please contact us privately via Twitter, ... Read more
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    Ubi-Spud on Support Forums - Thread - Direct
Hey ZeroRvs, thanks for getting in touch! I'm sorry you are experiencing these players when trying to enjoy yourself.

We would totally encourage using the in-game functions to report a player. However, you can also contact us via a support case, or via private messaging on Twitter or ... Read more

22 Apr

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    Ubi-Spud on Support Forums - Thread - Direct

@ereblothe Hey there, thanks for getting in touch!

It sees this issue is still present, as it is still under investigation. Any updates will be communicated via these forums, however I will add your report to the investigation as well. Thank you for your continued patience.

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    Ubi-Spud on Support Forums - Thread - Direct

@scaldak Thank you for the video! I can confirm that the issue with Hrorek not responding has been identified and will be addressed in a future update.

In terms of him being dead, this is still being looked into. Any news will be communicated via the ...

Read more
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    Ubi-Spud on Support Forums - Thread - Direct

@alx1231 Hey there, thanks for getting in touch and I apologise that you are having issues with the HDR features in the game. I've had a look at the forums and can see quite a few threads about this, so I'll get this up to the developers to see if anything can be done. They were made aware of some issues with the HDR settings in general, but we can get more specific.

To that end, could you provide a few comparison screenshots so I can submit these as part of the report?

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    Ubi-Spud on Support Forums - Thread - Direct

@alx1231 Hey there, thanks for getting in touch and I apologise that you are having issues with the HDR features in the game. I've had a look at the forums and can see quite a few threads about this, so I'll get this up to the developers to see if anything can be done. They were made aware of some issues with the HDR settings in general, but we can get more specific.

To that end, could you provide a few comparison screenshots so I can submit these as part of the report?

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    Ubi-Spud on Support Forums - Thread - Direct

@alx1231 Hey there, thanks for getting in touch and I apologise that you are having issues with the HDR features in the game. I've had a look at the forums and can see quite a few threads about this, so I'll get this up to the developers to see if anything can be done. They were made aware of some issues with the HDR settings in general, but we can get more specific.

To that end, could you provide a few comparison screenshots so I can submit these as part of the report?

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    Ubi-Spud on Support Forums - Thread - Direct

@voland 100% get where you're coming from! I have since submitted this report to the devs, so and updates will be communicated in this forum. Keep an eye out for future patch notes and thanks again for this report!


20 Apr

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    Ubi-Spud on Support Forums - Thread - Direct

@voland That makes sense - seems like the camera is trying to obscure the tree to ensure Eivor is visible and this is an unintended consequence of that. Are you playing on PS4 or PS5? I'll get this up to the devs for review. 🙂

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    Ubi-Spud on Support Forums - Thread - Direct

@azullfr Thanks for clarifying what you have tried!

Hopefully the hotfix picked it up. If the issue persists, please feel free to update this thread with new videos showcasing the bug.