Ubi-Swaggins

Ubi-Swaggins



22 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Daniyalk102,

Sorry to hear that!

If you have completed our troubleshooting steps and still encounter issues, please raise a ticket on our website and include the screenshots of your port forwarding.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey FezzyTime

I am sorry to hear you have been encountering issues with Siege.

have you gone through the steps in this FAQ?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Are you all activating drops for the first time, or is this an issue that has occurred recently?

Have you all opened support tickets on our website about this?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Alfon_R6,

That works, but could you provide the other images my colleague asked for?

If you are not comfortable providing them in a public thread, you can reach out to our support teams on our website and provide them there.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey sgtdonut65,

Did you purchase the operators on the account that you are using to play online?

Have you tried restarting your console?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Baba-Misha,

I am sorry to hear that!

I am afraid that we are not able to lift bans.

Are you still experiencing the 4-0xfff0bdc0 error?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Juseto778,

It sounds like you are referring to a different issue.

Please try and keep to the forum thread topic.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Lumberg-_,

I am sorry to hear that you are missing the TTS.

I've checked your account and it appears to be active on your account. Can you confirm this for me?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Thank you for your answers, I have passed this onto the team.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nxel,

So you have received Twitch Drops in the past?

Do you have a support ticket open with us?

20 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

If you reboot your game after this happens, does your loadout return to normal?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Jeffgrzy03,

The Operator club challenge should be unlocked. Can you confirm that for me?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Kini_786,

I am sorry to hear that.

With trophies, we are not able to unlock them manually, all we can advise is that you keep trying the requirements to get them to unstick.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
No problem Mr.NiceGuy993

If you come across any other instances that you feel should be reviewed, please don't hesitate to send them over
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Veteran-.,

I am sorry to hear that.

Can you create a ticket on our website, so the team can look into this further?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey andreadb98,

Sorry to hear you have encountered this behavior while playing Rainbow Six.

I have had to edit your post as we do not allow naming and shaming on our forums. If you wish to report a player for cheating or conduct, please forward the information to our support team on the website.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Loeufy,

Thanks for sharing that you have this issue.

Is it the same for you, do you only see it in the Uplay overlay? If you go to the club app on your phone, does it not appear?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

If you receive this update from the game via a popup when you log in, it means that cheaters have been present in several games and therefore your rank is uncertain.

I can appreciate it can be frustrating to have your rank reset if you have received a higher rank than normal.

We cannot restore the previous rank as we are unable to edit any ranked match info.

Apologies for any inconveniences.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey FiscalCoder,

I have added the TTS to your account now.

Next time you load up Uplay on your PC you will be able to access it.

19 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey assassin19531,

We ask players to post in the forum that is relevant to the game they are having problems with for ease of tracking and reporting.

If you got into the game I would advise reaching out to the support team on our website, so they can investigate further.