Ubi-Swaggins

Hey TakinOutTheeeee,

Thanks for confirming that the fix worked for you!

Hey there,

I am sorry to hear that you are having trouble with matchmaking.

Have you tried the steps listed in this FAQ?

Hey bmendonc,

The case automatically closes after 4 days if you have not responded as our cases do not stay open indefinitely. You would need to reply to the case to re-open it and make sure to reply if you receive more steps that have not fixed the issue.

Hey folks,

I am sorry to hear that you are still having issues with Epic linking.

If you are having these issues and have not managed to resolve the issue, please reach out to our support team on our website for further investigation.

Hey liam123bray,

Sorry to hear you have also been encountering these issues.

We would not be able to say what will happen with boosters, all we can advise on that front is that you raise a ticket with our support team on the website, they will be able to see what can be done.

The in-game recording for most consoles gives a generous time-frame for recording large chunks of gameplay. Even if the player we are addressing does not have footage, another player with the same issue might be looking at the forum immediately after en... Read more

Hey coolkarol101,

If you are missing the skin, I would advise raising a ticket on our website and attaching a screenshot showing the completed situations.

Hey folks,

Sorry to hear you were missing the PTS!

I have added it to your accounts!

Hey BlooMyster,

Thanks for reaching out!

I have manually unlocked the Operator challenge for you.

Hey folks,

The team is aware of this issue and are actively investigating it.

Apologies for any inconvenience caused.

Hey BassBalloon,

Sorry to hear you have encountered trouble with performance.

As you appear to have gone over the basics, can you please upload your MSinfo and DXDiag to our ... Read more

Hey lilY0B0.

Sorry to hear that!

Regrettably, support does not have the ability to overturn any temporary bans.

If you have any video footage like what was requested from rgfvvgft6565 please do not hesitate to forward it via support ticket.

Hey rjniac,

Did you buy the Year passes when they were available for the seasons or did you buy Operator Bundles?

Game-Shared content on Xbox One now only shares the actual Year pass. If you have bought a deluxe edition with specific operator packs or an operator bundle, this will not carry over.

Hey Th3rst,

Thanks for your understanding.

Your concerns have been passed on

Hey folks,

The matter is still under investigation and reports are still being sent to the team.

Once we have further information, we will share it.

Apologies for any inconvenience.

Hey Zenos--,

I am sorry to hear that.

If our support team has responded and your appeal has been denied, I am afraid we are not able to overturn that decision.

If you have not received a response, all I can advise is patience, the team will get back to you as soon as they can.

Hey ArtR.,

I am sorry to hear you are encountering this,

Do you have any third party accounts linked to your Ubisoft account?

Hey Alfon_R6,

Your screenshot has not properly attached.

Can you provide us with a link to it?

Hey Nxel.,

I am sorry to hear you have encountered an issue with your twitch drops.

Just so I am clear on the issue you are encountering, have you received drops in the past, just these ones are not working?

Hey Aurora.G2,

I am sorry to hear that you are unable to activate your twitch drops.

If our team has referred you back to Twitch Support, have you contacted them?

@Veteran-. I can see that your ticket has been responded to. Have you done as the team advised?

Hey Nxel.,

I have responded in the other thread about this.