Ubi-Swaggins

Ubi-Swaggins



19 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Krosden_KuBa,

I am sorry to hear that!

If you have ran through the steps already in this thread, I would advise contacting our support team via the website.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Semi-Senioritis,

Does it only appear as active in your Uplay client?

Have you tried adding a new challenge or re-installing Uplay?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I am afraid that we are not able to transfer purchases made on one account to another account.

Just to re-iterate as well:

If you have bought the Deluxe Edition the operators are unlocked via bundle packs, not via a Year Pass. You can only share content on Xbox One if you have the Year Pass.

For example:

Scenario A:
Account 1: Owns Year 1 and Year 2 Passes. Operators are shared to Account 2 on the same console.

Scenario B
Account 1: Owns the Deluxe Edition of the game. Operators are not shared to Account 2 on the same console.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Rontoc,

I am afraid we are not able to say what issues are going to be addressed in the patch notes for Steel Wave.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Script.SL,

I am sorry to hear that you disconnected from a game and were unable to rejoin.

Regrettably, we cannot reverse that loss or restore any lost MMR. Is this an issue you are often faced with?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Mr.NiceGuy993,

I have passed it onto the Siege team for further review, but after watching the video a few times, it does appear like you just got really lucky with that first shot.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Vitamin-W,

Sorry to hear that!

I am afraid we cannot give you the timings for penalty resets.

18 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ChiefPanda94,

I'm sorry to hear that!

Are you able to login to your Epic Games account?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey PuffSters,

Sorry to hear that!

Have you tried the steps outlined in our connectivity FAQ?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Veteran-.,

Sorry for the delay in getting to you.

Can you try the steps in this FAQ?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey GS.Arozi,

You can change your Username again on the 21st May.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey there,

Can you provide further information about this?

What rewards are you referring to?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey mavericklty,

I am sorry to hear that your appeal was unsuccessful.

If you have contacted BattleEye, we can only advise patience while it is looked into.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Mr.NiceGuy993,

If you pay attention to the barrel of the gun it appears that you were firing when you turned before you had ADS.

It looks like the hip-fire was exceptionally lucky and you scored a headshot.

09 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey fhj.,

You can change your Username again on the 8th June.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Y4MA,

Sorry to hear that you are encountering this.

Have you tried using a different mouse to see if the problem persists?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I would advise that you try the steps in this FAQ if you are still encountering problems.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Thanks for reaching out about this and thank you all for the extra information.

@ThaiBay Does this only occur for you in the extra game-modes?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey there,

I chased up this ticket and can see that you were requested to send evidence of the completed troubleshooting, I would advise that you do that so the team can progress with their investigation.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey homtes_,

Thanks for confirming your issue is resolved