Ubi-Swaggins

Hey Vonnex.,

Fantastic, happy to help out.

Hey ThatGreenGuy8,

Thanks for sharing that with us, but please refrain from necro-ing old threads.

Hey webst3r27,

We would not be able to say, as this is something that will need to be investigated thoroughly by the Siege team. It isn't something we would be able to provide a time-frame for, sorry to say.

Hey guest-uV4MrVTZ,

Can you answer the questions that my colleague asked, so we can check them with the team?

Thank you

Hey webst3r27,

You can re-open the case from that website, yes.

Hey there,

I am afraid that our Forum Support team currently only speak English, and French and German via their own language page.

If you are having an issue, and cannot speak the above languages, please contact us via ticket on our website.

An agent will get back to you in your native language.

Hey Vonnex.,

I've looked into your account and it should be unlocked?

Can you confirm this for me, please?

Thanks for getting back to us.

If you need your account details changing, try reaching out to our Live-Chat support team, they should be able to assist with this.

Hey there,

I am afraid that we do not have the functionality to be able to transfer all your unlocked and purchased content from one platform over to another.

Apologies for any inconvenience

Hey there,

I am sorry to hear that you are getting kicked from games by BattleEye.

Are you being removed from every match? Does it always result in some kind of temporary ban?

Can you try launching the game following a clean boot?

Hey JustSkillss,

Sorry to hear about your issue with activating your game.

Does your friend use a VPN? If they were, you would need to change your country settings on your Ubisoft Account and on the Epic side to match whatever country your friend had set their VPN to.

Hey Benjo1205,

Thanks for the video, I have passed that to the team to take a closer look.

I can assure you that each video that you guys send us is being passed onto the team to look into further. Apologies for any inconvenience caused.

Hey there,

I am afraid that our Forum Support Team currently only speak English, and French and German via their own language page.

Are you able to speak any of the above languages?

Hey CaptainLad69,

Sorry to hear that, have you tried to launch the game as system admin? Do you have any other apps running at the same time that could be causing this?

Hey there,

Sorry to hear that. Have you attempted any connectivity troubleshooting?

Please refrain from necro-ing old threads, if you are encountering issues and cannot find a recent thread, please create your own.

Hey LYCAN STR1FE,

Thanks for reaching out with this.

Do you have any video footage of this occurring in-game?

Hey jennyh17,

Sorry to hear that you received a temporary ban.

I am afraid that we are not able to lift these bans, if you have received a 7-day ban, it could be due to repeated team-kill offenses.

Hey Gravevar21,

Thanks for confirming it unlocked for you.

Hey toothMoth,

Thanks for sharing your workaround!

Hey N4ydak,

Welcome to the forums!

If you have tried all the above steps, I would advise creating a ticket on our website, so the team can perform a more detailed investigation.