Ubi-Swaggins

Ubi-Swaggins



03 Oct

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ruudd45,

I have checked your ticket and can see it was escalated to the store team.

Regrettably, we are not able to provide you with a time-frame for a response, as we cannot speak for that teams workload.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey WilDer2,

Thank you for the workaround.

I will let the team know about this.

Has this worked for any of you guys who are experiencing this issue?

22 Sep

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Samirjosers1,

I am sorry to hear you are having issues with this still.

Have you made a ticket on our website so we can take a closer look?

11 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey paradise1213,

I am sorry to hear you are unable to access the in-game store.

Have you created a support ticket on our website?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey MrVorhees80,

If you are referring to Damage Numbers this will be on as default, but some settings that appear on PC may not appear on console.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey PJbottoms,

If you are receiving an in-game notification to inform you that the enemy is immune to this kind of damage, it is more than likely by design.

Thank you for your feedback though, I will pass it to the dev team along with the others.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Samz707,

What Username do you see in-game on Rainbow Six: Siege?

I can see the Forum account you are using has it set-up and normally this issue is caused by not being logged into the correct account.

10 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey bubalex54,

I am sorry to hear you have been having issues with DDOS attacks.

The team is investigating these reports, at this current time, we do not have any further information to share.

Thank you for your understanding
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ShiroiAkuma420,

Can you create a ticket on our website and include the screenshot in the ticket, please?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Mega_Mara,

Thanks for letting us know that you resolved the issue for yourself.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey JunkieMonkie,

Thank you for providing your work around!

@Slowp0rk Are you able to try this workaround? Thank you for your answers as well, I can pass that along.

09 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey chaotixazn2019,

If you contact the team via our website or over our Social Media Channels, they can change the country set on your account for you.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey DYS-DySfunctioN,

Is the error you are receiving from Uplay or the Epic Games Launcher?

Can you provide a screenshot of the exact error you receive?

08 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey justinstyles,

Are you able to enter the missions once you have found the entrance to them?

We have seen reports of them not popping up on maps but still being accessible.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

If the enemy is flashing as Immune when firing at them with regular ammo, this would not be a bug, you would need to as some players have already suggested, use Incendiary Ammo.

However, I will be happy to pass your feedback along to the team for consideration.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Slowp0rk,

Thank you for the information, I have forwarded it to the dev team.

Can you answer these questions as well please?

- Did you unlock the DZ Officer in a group session?
- Do you have another character that has already done the DZ Recon Missions?

Thanks again!
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey MrVorhees80,

I am not sure I understand what you are referring to, are you able to provide me with a video example so I can better understand your query?

07 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey D-BoNe-1998,

Thank you for confirming this for me!

Can anyone else who is experiencing this issue drop below answers to the following questions:

- Which specific DZ Recon Mission is not working?
- Have you previously completed it another players session?

Cheers,
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

The team have been made aware of these issues and are working on a fix for this.

Once we have further information to share, we will do so.

06 Aug

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

If you are getting this particular error, it is related to the country on your account not matching the account you got the game on.

I would advise checking your country set on both Epic and Uplay are matched, if they are not, please contact our support team via our website and change the country to match your Epic account.