Ubi-Swaggins

Ubi-Swaggins



07 Feb

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Sorry for the delay in catching this.

Are you still encountering this issue? The team was made aware and fixed it on our end.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Shriekback42,

The team is still working on this issue.

Once we have more information to share regarding any fixes, we will let you all know.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey DaMaizmO,

I am sorry to hear you are having performance issues.

Can you try the steps in this FAQ?

I would also advise trying a clean boot, as if your game worked fine before, it might be a software conflict or a program taking more resources than it needs.

06 Feb

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Glorfinnin,

Thanks for reaching out and welcome to the forums!

I'm sorry to hear you have encountered this issue. Are you able to provide us with a video showing that you are not able to complete your photography quests?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey demonuka30k,

I am afraid that it is not possible for us to add extra languages to your version of the game.

The regional restrictions are to ensure that players buy the version of their game from the correct region so they get the correct languages available.

If you purchase the game in Russia, you would get the Russian language version of the game.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Nulb7,

Sorry to hear that!

Have you tried the steps listed above?

The re-installation of your GPU drivers and supporting software?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey g1macuk,

Thanks for letting us know.

Once we have more information, we will let you all know.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SeaLucky,

Sorry to hear that!

Have you uploaded your save data to a ticket on our website?

03 Feb

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey WrecK3rr,

I can appreciate the issue is frustrating and it may be irritating to be asked for your MSinfo and DXDiag by ourselves, but we do this so the dev team can investigate the issue fully with system files of affected users.

If you are experiencing this issue, please do not hesitate to get in touch via our support site and include your ... Read more
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey desrocchi,

Thanks for following up on the thread and letting us know your issue is resolved.
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

The team had thought this issue was fixed, if you are still encountering this, can you provide us with the following:

A video of you attempting to loot for new Apparel items and a screenshot of your current apparel items that are unlocked in your inventory.

Thanks,
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I'm sorry to hear you are all having issues with this.

The team is aware of this and are looking into it further.

Apologies for any inconvenience.

17 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Please do not forget to make a ticket on our website if you are encountering this issue.

Cheers!
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey teh_greg,

Thanks, I will pass that on!

14 Jan

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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Grae6969,

Thanks for letting us know!
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey CNDCatalyst,

I am sorry to hear that you have encountered this.

Are you able to provide screenshotsin showing the commendations are now locked? I can pass these onto the team to look into further.

13 Jan

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Is this issue now resolved for you all?
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    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Martmason,

Have you looked at all the hints players have been sharing in the thread? Are you still missing one?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey teh_greg,

Thank you for reaching out.

I am sorry to hear you are stuck with this echo.

Can you drop me a video showing that you are unable to grab it?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Can you confirm if you are attempting this on a 2nd character?

I know Mr_Mitch_23, said he was playing as his secondary character and tried on his main and then it worked.